2 IT Service Desk Technician Jobs in Toledo, OH
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Pomeroy is Hiring an IT Service Desk Technician Near Toledo, OH
Client Schedule: Monday thru Friday, 8am to 5pm (Hybrid after training)
Pay rate: $18-$22/hr
Essential Job Functions:
- Provides user support for computer systems and standard corporate software products.
- Provides comprehensive local and remote technical support for corporate colleagues.
- Configure and install a broad range of new and used computer equipment and peripherals.
- Troubleshoot an assortment of technical issues with the assistance of peers and vendors.
- Conduct user training on various technical-related topics when needed.
- Assist in moving, adding or changing user workstations and peripherals as needed.
- Effectively prioritize support issues and tasks by documenting assigned help desk requests and following up on unresolved issues.
- Assists in development of corporate policies, procedures, and standards for user support, PC hardware and software, and office automation strategy.
- Coordinate handling of all PC requests. This includes the evaluation of the desired application and suitability to PC usage, determining proper configuration, purchasing, and deployment of solution.
- Provides support for operating systems, virus scanning, malware and spyware removal, data recovery, and proper archive procedures.
- Requires a customer service mindset and professionalism throughout all interactions with the users.
- Demonstrated experience in all Microsoft Office versions.
- Demonstrated experience in Microsoft operating systems.
- Knowledge of various network environments (Wi-Fi, Ethernet, etc.)
- Demonstrated ability to function in a multi-tasking environment.
- Demonstrated ability to work with various levels of colleagues from top management to new hires.
Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe. Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Job Summary
Full Time
Business Services
$53k-68k (estimate)
08/01/2024
08/23/2024
pomeroy.com
NEWTON, KS
3,000 - 7,500
1982
Private
BOB POMEROY
$1B - $3B
Business Services
Related Companies
About Pomeroy
Pomeroy is an IT service management company that offers infrastructure development, staffing, managed workplace, procurement and client support services.
The job skills required for IT Service Desk Technician include Customer Service, Technical Support, Microsoft Office, Operating System, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Service Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Service Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Service Desk Technician positions, which can be used as a reference in future career path planning. As an IT Service Desk Technician, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Desk Technician. You can explore the career advancement for an IT Service Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Service Desk Technician job description and responsibilities
Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
04/18/2022: Anderson, IN
Responds to customer queries to provide technical assistance.
04/03/2022: Madison, WI
Solve problems without redirecting users.
03/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Service Desk Technician jobs
Requires customer service experience and knowledge of software, printers and mail.
03/17/2022: Springfield, OH
Proven experience as a help desk technician or other customer support role.
04/03/2022: Greenville, MS
Most service-related careers require some degree of conflict resolution skills, especially tech support.
03/16/2022: Altoona, PA
Step 3: View the best colleges and universities for IT Service Desk Technician.
Similar Jobs
Popular Articles
