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Level 3 Support Technician- Windows Support Engineer
Pomeroy Tampa, FL
$52k-64k (estimate)
Full Time | Business Services 7 Days Ago
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Pomeroy is Hiring a Level 3 Support Technician- Windows Support Engineer Near Tampa, FL

Job DescriptionWe are seeking an experienced Windows System Engineer to join our fast-paced, dynamic, and collaborative team! In this role, you will play a pivotal role in designing, implementing, and maintaining consistent and efficient imaging and deployment strategies.
Responsibilities:
Create and maintain various desktop and server images
Develop and implement a strategy for managing and versioning image libraries
Assist with the management and implementation of user profiles and group policies
Conduct and review benchmarking results and establish standards and baselines
Write and maintain scripts used to manage on-prem and remote environments
Create, maintain, and review technical and project documentation
Regularly communicate project status and progress by employing clear and concise KPIs
Desired Experience/Education:
2 years of experience working with desktop/server imaging tools
Strong understanding of modern configuration and endpoint management solutions (Intune, SCCM, Tanium, etc.)
Strong knowledge of Windows Desktop management, user profiles and user profile management
Knowledge of active directory constructs and relationships (OU, GPO, etc.)
2 years of experience with PowerShell or other modern scripting languages
Willingness to write, maintain, and review technical and project documentation
Understanding of ITIL frameworks, incident/problem/change management policies/procedures
Excellent interpersonal and verbal/written communication skills are a must
Ability to build rapport and communicate effectively at all levels and across disciplines
Must be able to work on multiple projects simultaneously and consistently meet project deadlines
Strong analytical and problem-solving skills
Detail-oriented, strong work ethic and high standard of excellence
Company DescriptionPomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe.
Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe. Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$52k-64k (estimate)

POST DATE

07/01/2024

EXPIRATION DATE

09/03/2024

WEBSITE

pomeroy.com

HEADQUARTERS

NEWTON, KS

SIZE

3,000 - 7,500

FOUNDED

1982

TYPE

Private

CEO

BOB POMEROY

REVENUE

$1B - $3B

INDUSTRY

Business Services

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About Pomeroy

Pomeroy is an IT service management company that offers infrastructure development, staffing, managed workplace, procurement and client support services.

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