The Customer Service Associate (CSA) position is ideal for someone with a passion for providing exceptional service and a desire to help customers with their inquiries and needs. If you are an enthusiastic communicator and enjoy working in a dynamic, customer-focused environment, we encourage you to apply. The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.

DUTIES AND RESPONSIBILITIES

• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures

REQUIREMENTS FOR CASHIERS:

• Must be flexible to work various schedules such as weekends, holidays, and overtime as needed
• Minimum of 1 year of customer service experience
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication

PHYSICAL DEMANDS

• Must be able to stand and walk for the duration of shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment

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Description
JOB TITLE:PUMP ATTENDANT

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provide friendly service to customers
• Operate cash register to enter a convenience store and gasoline purchases
• Greet and assist customers
• Assist with fuel dispensers
• Account for all monies
• Clean gas pumps and surrounding areas
• Light janitorial duties, collect and dispose of trash, wash windows, clean and maintain equipment, lot, car wash and building interior/exterior,
• Maintain car wash
• Miscellaneous duties as assigned

QUALIFICATION REQUIREMENTS FOR PUMP ATTENDANTS:
Must be flexible to work various schedules such as weekends, holidays and overtime as needed

• Must have the ability to accurately handle money
• Must have a strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction and multiplication
• Minimum education level of high school graduate or GED equivalency
• Must be able to stand and walk for duration of shift
• Regularly lift and or move up to 20 pounds
• Exposure to variable temperatures (indoor, outdoor, walk-in cooler)
• Work with cleaning solvents and chemicals
• Daily exposure to gasoline and oil products

Hourly Rate: $15.00 - $16.00

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• How many years of customer service experience do you have?

Work Location: In person