Introduction

Portsmouth Regional Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Case Management Market Manager position and spend more time at the bedside with the patient.

Benefits

Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success let us contribute to yours! Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management or transfer centers. Unlock your potential at Portsmouth Regional Hospital!

Job Summary and Qualifications

The Seacoast Manager of Case Management is responsible for supporting the Director of Case Management in managing the Case Management operations. This includes providing leadership for planning, management, implementation, integration and coordination of Case Management in support of facility goals dedicated to excellence, effective leadership, and financial stability. Supporting the delivery of the high quality, cost effective patient care through activities based on facility strategic goals and objectives.

• Assist the Director with managing clinical operations of the care management team, including hiring and developing Nurse Case Managers, Case Management Assistants and Social Workers
• Assists the Director with Designing and Implementing performance improvement initiatives within scope.
• Assists the Director with yearly employee evaluations and helps implement plans of correction when needed.
• Assists the Director monitoring customer satisfaction scores and implements plans to improve them
• Promotes and supports a collaborative team approach in providing case management services to all patients.
• Collaborates assesses and makes recommendations to Director to identify opportunities for improvement in patient care management and optimal process and resource utilization
• Follow through on commitments; accepts responsibility for personal actions; and adapts to change
• Use problem-solving and conflict resolution skills to foster effective work relationship with team members

EDUCATION REQUIRED

• BSN or on track for obtaining BSN within 2 years of hire date OR an MSW

LICENSURE/CERTIFICATION

• If RN: Current NH RN license required or appropriate compact licensure.

EXPERIENCE REQUIRED OR PREFERRED:

• 3-5 years Case Management experience preferred
• ACM or CCM Certification preferred

SKILLS, KNOWLEDGE, AND ABILITIES:

• Ability to remain calm, to think and act quickly and logically in a crisis situation.
• Excellent verbal and written communication skills.
• Good mathematical skills.
• Requires team player, positive, can-do winning attitude.
• Excels at multi-tasking and managing competing demands in a professional manner.

Situated in Portsmouth, NH, Portsmouth Regional Hospital is a premier 234-bed acute care facility that offers exceptional healthcare services to the Seacoast region of Massachusetts, Maine, and New Hampshire. This hospital is the sole ACS Verified Level II Trauma Center on the Seacoast of New Hampshire, making it an essential resource for the community. It boasts the region's only comprehensive heart and vascular program, along with 24/7 comprehensive neurosurgical and stroke clot retrieval programs for both hemorrhagic and ischemic strokes. Portsmouth Regional Hospital is owned by HCA Healthcare, a respected healthcare provider that runs three hospitals, an ambulatory surgery center, two freestanding emergency rooms, an urgent care center, and 46 physician practices in New Hampshire. HCA Healthcare has 2,600 colleagues and 554 physicians on staff, provides $15.8 million in uncompensated care, and pays $43.8 million in taxes annually. Its other hospitals in New Hampshire include Parkland Medical Center in Derry, Frisbie Memorial Hospital in Rochester, and freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room is expected to open in Plaistow.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

Join a family that cares about every stage in your career! We are interviewing candidates for our Case Management Market Manager opening. Apply today and a member of our Talent Acquisition team will reach out.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.