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Summary :
As the Director of Customer Care & Collections, you will provide strategic leadership and oversight for all customer care and collections activities across multiple locations.
You will lead and inspire a team of managers and agents, ensuring the delivery of world-class customer experiences while optimizing billing processes and minimizing losses.
This role requires a proven track record in customer service, billing and collections leadership, a passion for coaching and mentoring, and a strategic mindset to drive continuous improvement across all locations.
Essential Job Functions
Competencies
Education / Experience
Physical Demands
walk; use hands to finger, handle, or feel; and reach with hands and arms.
EEO Statement
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status or any other factor protected by applicable federal, state, or local laws.
Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
Base Salary
$145,000 — $155,000 USD
Last updated : 2024-07-31
Full Time
Specialty Trade in Construction
$146k-196k (estimate)
08/01/2024
08/02/2024
posigen.com
BRIDGEPORT, CT
200 - 500
2011
Private
THOMAS BUTTA
$50M - $200M
Specialty Trade in Construction
PosiGen is a Louisiana-based renewable energy company that designs, manufactures and installs solar panels for the residential sector.