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Supervisor, Tech Support
About the Team
You will be part of the Workstation Support Team responsible for providing End-user Computing support to all the Corporate Offices, Distribution Centers and Delivery hubs located in the US region.
We support a wide variety of devices including PC and Apple Laptops and Desktops, Wired and Wireless Printers, Handheld RF Devices, Avaya Phones, etc.
We also support multiple OS systems including MS Windows, as well as Mac OS.
We are a dynamic, fast-paced company with exciting growth opportunities. We value imagination, diversity, innovative thinking, and hard-working individuals.
About the Role
As Supervisor, Tech Support, you will be responsible for the 2nd and 3rd level team that supports hardware, software, and operating systems for PC and Apple based computing platforms.
Work with your team on providing complex technical support for end-user clients. Conduct 1 : 1s and team meetings. Participate in the talent acquisition process, an associate performance management.
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. You will also interact with senior internal and external personnel.
You're excited about this opportunity because you will
Motivates, personally inspire, and recognizes associates and contractors for their work and behaviors.
provides supports for various audit and audit preparation work.
Why you will love working at Williams-Sonoma, Inc.
REQUIREMENTS AND QUALIFICATIONS
Desired Skills and Experience
We're excited about you because
Qualifications :
We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences.
Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for :
Your Journey in Continued Learning
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $85,000 -$105,000 annually. Applicable pay ranges may differ across markets.
Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
Last updated : 2024-06-05
Full Time
Retail
$100k-126k (estimate)
06/06/2024
09/03/2024
wsgc.com
TEMECULA, CA
100 - 200
2007
CATHI SEARK
$10M - $50M
Retail
The job skills required for Tech support include Technical Support, Troubleshooting, Customer Service, Operating System, Communication Skills, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech support positions, which can be used as a reference in future career path planning. As a Tech support, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech support. You can explore the career advancement for a Tech support below and select your interested title to get hiring information.