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Potts Electric, LLC in Fenton, MO is looking to hire a full-time Electric Customer Service Representative (CSR) to assist in creating a 5-star experience for our clients and booking service calls.
Do you have an excellent work ethic? Have you been searching for the perfect office job ? Would you like to work with a trusted company that will value your skills ?
If so, please read on!
This customer care position earns a competitive wage of $18-$22 / hr which is paid weekly ! We offer this office position exceptional benefits and perks , including 100% covered medical, dental, vision insurance, short-term disability, AD&D, paid time off (PTO), paid holidays, and eligibility for additional employee benefits in the future .
We are looking for an experienced CSR with three years of experience. Also, we are looking for someone who is familiar with home electrical terms such as panel, GFCI, tripped breaker, outlet, etc.
If this sounds like the right opportunity for you, apply to join our office today as an Electric Customer Service Representative (CSR)!
ABOUT POTTS ELECTRIC, LLC
Potts Electric staff brings decades of experience in residential and commercial electrical repairs to the table. We are a family-owned company, bringing family values of honesty, integrity, and efficiency to every job we do.
We provide services that range from an electrical inspection on a home a client is looking to purchase, to a complete retrofit of an older commercial building.
You can count on us to get it done correctly and affordably.
Our team members enjoy our family-like culture . We care about our employees' hobbies, families, and free time and make sure to provide an excellent work-life balance so that our employees can enjoy it all.
Our company is always expanding and we create amazing new opportunities for our employees through paid education and tons of opportunities for advancement .
A DAY IN THE LIFE OF AN ELECTRIC CUSTOMER SERVICE REPRESENTATIVE (CSR)
In this customer care position, you play a crucial role in helping our business continue to grow. Each day, your mission is to convert as many incoming calls as possible into booked service and maintenance appointments.
Always professional and helpful, you promptly handle service calls from our customers with the use of our tried-and-true prepared script(s).
Using your customer service training, you easily establish rapport and trust with our clients, educating and assisting them with whatever they need.
You are the frontline of our business, and providing excellent communication skills will help the whole company succeed!
In addition to booking service calls and assisting customers, you also focus on renewing membership programs for current members and selling our membership programs to previous customers.
Driven to succeed, you rack up the bonuses with each membership you sell! You find great satisfaction in helping our customers receive the assistance they need while helping our business continue to thrive !
QUALIFICATIONS FOR AN ELECTRIC CUSTOMER SERVICE REPRESENTATIVE (CSR)
Do you have strong communication skills, including a pleasant phone demeanor? Are you organized with great attention to detail?
Can you work both independently and as part of a team? Do you thrive in a fast-paced environment? Can you efficiently resolve customer inquiries?
Do you excel at closing sales? If yes, you might just be perfect for this customer care position! Apply to join our office today in this sales position !
WORK SCHEDULE FOR AN ELECTRIC CUSTOMER SERVICE REPRESENTATIVE (CSR)
This full-time sales and customer care position works in-office Monday - Friday, 8 : 30 - 5 : 00 PM, as well as rotating on-call weekends, remotely.
ARE YOU READY TO JOIN OUR SALES TEAM?
If you feel that you have the right sales and phone skills for this customer care job , please fill out our initial 3-minute, mobile-friendly application .
We look forward to meeting you!
Location : 63026
Last updated : 2024-05-22
Full Time
Specialty Trade in Construction
$37k-47k (estimate)
05/24/2024
06/21/2024
johnpottsltd.co.uk
New Kensington, PA
Specialty Trade in Construction
The job skills required for Customer service representative include Customer Service, CSR, Communication Skills, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.