Consultant, Professional Services

Overview

A PowerPlan Professional Services Consultant works with a team of anywhere from 2-8 people to configure and customize PowerPlan’s software to meet the specific accounting needs and business processes of utility customers. Consultants must fully understand the Statement of Work and deliverables for each project, work with clients to determine the best changes to their current system processes and data structures to ensure a strong solution through the use of the PowerPlan modules. After the project design, consultants will build the solution by writing SQL scripts, assisting in the configuration of interfaces, testing client data, and customizing various aspects of the software to meet the client’s desired outcomes and ensure the client’s desired outcomes are fully met.

Consultants are responsible for a working solution while being on time and on budget within the contracted scope. Project timelines range from around 3 months to 2 years depending on the size and depth of scope. While it’s possible a consultant can work on one large project at a time, smaller project scopes would require juggling multiple projects at once in various stages of completion. Consultants are expected to travel 40-60% of the time to client sites.

Responsibilities

Key Performance Objectives

Qualifications

• Actively participate and be highly engaged as part of a project team (including clients, colleagues, other consultants, vendors, etc.). Activities include contributing to project and task plan development and completion of templates and documentation.
• Complete tasks and activities as assigned by the Project Lead/Manager, and in accordance with PowerPlan’s methodology. Adhere to project schedules and budgetary constraints; provide early notice of any potential risks or issues with respect to adherence to project schedules or budgets.
• Hands-on project execution:
• Gather, document, and analyze client requirements.
• Develop functional/technical specifications.
• Configure the application to meet the approved design.
• Assist clients with data conversion.
• Build technical programs for integration & conversion in accordance with design specifications and PowerPlan standards.
• Testing:
• Assist with the development of use and test cases, as appropriate.
• Perform test execution and create appropriate documentation of test results.
• Support client testing and provide defect resolution.
• Support application go-live:
• Provide knowledge transfer to clients and ensure the client staff are ready to operate the application upon go-live.
• Assist clients in transitioning the application to the client’s production support team.
• Plan and execute an effective hand-off to PowerPlan’s Support organization.
• Identify client skill or knowledge gaps that might be addressed via PowerPlan’s training organization and/or via an enhanced support model.
• Communicate status updates, risks, and issues to customers and internal stakeholders as appropriate.
• Address risks and resolve issues relating to implementation; if needed, with assistance/direction from the Project Lead/Manager.
• May write interfaces, conversions, and other technical build items. Other responsibilities include unit testing their work, testing the software, and performing analysis to ensure the project meets specific customer requirements and is within company standards.
• Develop application and domain/industry-specific expertise, and utilize this knowledge on projects.

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, or equivalent combination of education and relevant experience.
• Excellent, effective communication skills, including:
• Verbal, written, listening, and presentation skills.
• Ability to engage and successfully interact with the client and project team at all levels.
• Consulting and client/project team relationship-building skills.
• Strong technical background.
• Ability to establish oneself as a trusted advisor to the client, project team, and PowerPlan Inc colleagues.
• Excellent organizational and time management skills.
• Ability to adhere to a firm’s methodology.
• Skilled in MS Office Suite.
• Willingness to travel, on average 40-60%.

Preferred Qualifications:

• One to three (1-3) years experience implementing enterprise software applications in a client-facing consultant role.
• Experience in more than one phase of the implementation process.
• Experience with utilizing a robust implementation methodology.
• History of increasing responsibility or upward progression.
• Experience with implementing key enterprise applications, including ERP, EAM, CRM, and Maximo.
• Specifically regarding ERP implementations, working knowledge of financial accounting processes (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Close, Budget).
• Understanding of system and network architecture, system platforms, system access, data models, database design, SQL queries, and network protocols.
• Experience with some of the advanced functions of Excel, including functions, macros, and pivot tables.
• Process orientation, and ability to analyze and design/build complex processes.
• Hands-on experience working on or with capital projects, capital budgets and fixed asset accounting, or business tax software.
• Property Tax or Income Tax expertise within an enterprise business.
• Industry experience within oil and gas, mining, transportation, natural resources, utilities, energy markets, or telecom.
• Experience with Test Management Software, such as HP ALM or Azure Dev Ops.

PowerPlan is an EOE

Applicant Privacy Notice

Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.