110 Irving St NWSuite 3B38, Washington, District of Columbia, 20010-3017, United States of America

Patient Pathways is an innovative team within DaVita, the nation's largest independent provider of kidney dialysis. As an integral part of this team of individuals, you will serve as a liaison between patients, physicians, hospitals, clinics, and healthcare insurance providers.

We seek to utilize your knowledge base in patient education including medical insurance by connecting you face-to-face with our patients and allowing you to deal effectively with their unique and sometimes difficult situations.

You have the opportunity to thrive in an independent, goal-oriented work setting. Your multitasking skills will be put to the test as you intercept and respond energetically to the requests of your multiple constituents.

This position is responsible for the development and implementation of Patient Pathways Program through providing patient education, and management of avoiding admissions through the Emergency Department, as well as assisting to manage avoidance of dialysis on day of discharge.

This position enhances relationships with local hospitals, doctors, and other kidney care providers by focusing on specific activities that will demonstrate the value and return on investment to contracted hospitals with Patient Pathways .

This position is responsible for improving the various activities Dialysis Coordinators perform by analyzing and sharing best practices with other members of the department.

The Diversion Specialist is expected to be proficient in the basic duties and responsibilities of a Dialysis Coordinator III and demonstrating foundational skills similar to that of a Senior Process Specialist.

Here is what you can expect when you join our Village :

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being, and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

We are looking for candidates with the following qualifications :

• Associate degree is required; Bachelor’s Degree in social work, nursing, or related feed preferred.
• Knowledge of health systems and community resources required.
• Strong communication skills with the ability to work collaboratively with healthcare providers and community resources is required.
• Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously is required.
• Knowledge of Medical terminology and the ability to read and interpret medical records is required.
• Proficiency in the use of electronic medical records and other technology is preferred.
• At least one year of discharge planning and / or case management support role / experience, or experience working with dialysis patients is preferred.
• At least one year of working with physicians is preferred.
• Current certification in case management / social work, or willingness to obtain certification is preferred.
• Strong work ethic and desire to serve our patients
• Current, valid driver’s license and ability to travel locally is required
• Will work on site at Medstar Washington Hospital Center (110 Irving St. NW Washington DC 20010)
• Ability to work Mon - Fri : within a 8 am - 5 pm schedule : full-time work : 38-40 hrs. a week : flexibility is important.

LI-KOG

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong.

Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.

We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Applications are accepted on an ongoing basis.

Salary / Wage Range

$18.50 - $30.00 / hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown.

DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

Last updated : 2024-09-05