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A unique opportunity to become part of something special.
At PRC-Saltillo, we have a mission to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we provide voices to thousands of individuals through our specialized communication devices and software. We serve individuals with Autism, ALS, Cerebral Palsy, Aphasia and a variety of other conditions. Our products not only provide the ability to speak, but open opportunities for education, vocation and simply fuller participation in life.
All applicants need to go to our website to apply www.prc-saltillo.com/careers
Position Summary: The Funded Device Repair Support is responsible for supporting customers throughout the process for repairs that need to go through health insurance funding. This support usually starts once a service CA (call authorization) number has been created and continues at different points until the customer receives the repaired device. The position will work closely with customers and the internal departments. This role also supports documentation of policies, procedures, and communication scripts for this funded repair process.
Duties and Responsibilities:
indicator (KPI) targets, identifies pain points in the funded repair process, and other goals and objectives set for the department.
procedures and the Company’s quality standards.
Required Skills/Abilities:
Education and Experience:
Full Time
$42k-54k (estimate)
06/26/2024
07/12/2024
prc-saltillo.com
Wooster, OH
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