Summary

The Inside Sales Manager is accountable for the profitable achievement of sales objectives associated with the annual sales plan, segment, assigned region(s) and sales team managed. The Inside Sales Manager is responsible for the oversight of sales administration, productivity, and directs their effort to have the greatest overall impact on company results.

The Inside Sales Manager manages all aspects of running an efficient sales team, including hiring, supervising, training, disciplining, and motivating direct-report sales associates.

Essential Functions

• Prioritizes coaching and performance management efforts to have the greatest overall impact on business results.
• Coordinates the involvement of support personnel, including customer support, materials, quality, technology, and management resources, so that team performance objectives and customers’ expectations are met.
• Provides communication to Senior Level Team members for all new orders, order changes, or potential orders that will impact production planning
• Proactively inspects sales activity and effort among sales associates managed, ensuring that the quality and quantity of sales effort meets company expectations.
• Enhances inside sales staff closing skills to improve quote-to-order ratio’s
• Identifies deficiencies in skills among sales associates managed, and works to improve individuals’ capabilities through coaching, development, and training.
• Recruits, hires, and develops associates, utilizing company human resources guidelines and support resources.
• Works with the Director of Sales to ensure market-level strategic and business objectives are met by the sales team.
• Directs and supports the consistent implementation of company initiatives.
• Positively impacts the performance of individual sales team members by implementing and managing support tools, including training programs, productivity initiatives, account and territory planning methodologies, and customer communication tools.
• Leads forecasting efforts among the team managed, ensuring that accurate forecasts are completed in a timely basis
• Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel.
• Provides a management-level point of contact for key customers.
• Builds and maintains strong customer relationships within the Middle East (SGI) and Europe.
• Drives a minimum of 10% year over year sales growth in the assigned territories.
• Builds peer support and strong internal-company relationships with other departments, and key management personnel.
• Coordinates specification reviews and weekly business planning meeting.
• Understands key metrics for weekly, monthly, and quarterly shipping goals.
• Works closely with the Technology team to ensure customer satisfaction, and high levels of field sales support.
• Meets assigned team quotas for revenue, gross margin, and strategic objectives.
• Accountable for the thorough implementation of all customers related initiatives among sales personnel managed.
• Achieves teams’ strategic objectives defined by business demand.
• Implements effective coaching and development of direct-report associates.
• Up to 35% travel.

Additional Responsibilities

• Accomplishes all tasks as appropriate.

Qualifications

Education and Experience

• Bachelor’s Degree in Sales, Marketing or Business-related field.
• Minimum 5 years total commercial experience preferred.
• Prefer metals background, with experience in the Oil & Gas, Aerospace, Power Generation, or LNG market segments.
• Demonstrated experience with International Trade Compliance, Logistical compliance.

Special Skills

• Excellent communication skills, both verbal and written.
• Ability to develop face to face sales techniques.
• Strong team player and the ability to work under pressure.
• Ability to prioritize and multitask.
• Excellent administrative skills.
• High levels of professionalism with strong attention to detail.
• Ability to demonstrate creativity and initiative in a sales environment.
• Highly driven and enthusiastic sales professional.
• A proven record of negotiating and securing new business.
• An ability to assimilate and practice key account management principles.
• Proficient in Microsoft office with the ability to type 40 WPM.

Competencies

• Achievement Orientation
• Innovative
• Initiative
• Problem Solving
• Team player

Additional Notes

· The Company retains the right to change or assign other duties to this position.

Physical Dimensions

Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to frequently remain in a stationary position. Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Work Environment – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Job Type: Full-time

Pay: $91,500.00 - $137,200.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Supplemental pay types:

• Bonus opportunities
• Quarterly bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Commercial: 5 years (Preferred)

Ability to Commute:

• Newton, NC 28658 (Preferred)

Ability to Relocate:

• Newton, NC 28658: Relocate before starting work (Required)

Work Location: In person