4 Virtual-Customer Service Representative (Work Fro Jobs in Philadelphia, PA
Precision Consulting, Inc. is Hiring a Virtual-Customer Service Representative (Work Fro Near Philadelphia, PA
About Us: We are a dynamic and rapidly growing company dedicated to providing top-notch customer service solutions. Our team is composed of talented individuals who are committed to excellence and driven to exceed customer expectations. With a focus on innovation and customer satisfaction, we are revolutionizing the customer service industry.
Position Overview: As a Remote Customer Service Representative, you will be responsible for delivering outstanding customer support via phone, email, and live chat channels. You will assist customers with inquiries, resolve issues, and ensure a positive experience with every interaction. This position offers the flexibility to work remotely from the comfort of your own home, with the opportunity for professional growth and development.
Responsibilities
- Respond promptly to customer inquiries with professionalism and empathy
- Provide accurate information and guidance to address customer concerns and resolve issues
- Manage and prioritize incoming customer requests through multiple communication channels
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to optimize processes and improve overall customer satisfaction
- Previous experience in customer service or related field preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Proficiency with computer systems and software applications
- High school diploma or equivalent required; additional education or certification a plus
- Competitive salary with high payout opportunities
- Flexible remote work schedule
- Comprehensive training and ongoing support
- Career advancement opportunities
- Access to cutting-edge technology and resources
- Collaborative and inclusive work culture
- Additional facilities such as health insurance, retirement plans, and wellness programs
Job Summary
Full Time
Business Services
$42k-53k (estimate)
06/13/2024
07/11/2024
precisionconsultingcompany.com
FORT COLLINS, CO
<25
2006
<$5M
Business Services
Related Companies
About Precision Consulting, Inc.
Established in 2006, Precision has a dual focus, supporting research in the education and business sectors. For our doctoral dissertation candidates and faculty pursuing journal publication, we provide editing, consulting (both qualitative and statistical), and research support services. For our business clients, our primary specialty is developing sound statistical methodologies to analyze business problems and carrying out the requisite data analyses to solve those problems. While much of our work is with large firms, we also take on projects for smaller or midsized businesses, as our schedu...le permits. Our philosophy at Precision Consulting is to build long-term consulting relationships by delivering quality work on time for a reasonable price and in language that you can understand. Precision was named to the 2010 Inc. 500 list, establishing us as one of the 500 fastest growing companies in the country, and as the fastest growing firm in Rhode Island from 2006-2009.
More
Show less
Similar Jobs
Popular Articles
