Busy 8 provider Orthopedic practice that has been in business for 30 years seeking to add a new team player! We are looking for someone with at least one year of medical receptionist experience who is energetic, compassionate, well organized with the ability to multi function. As client-facing professionals, Medical Receptionists play a key role in representing our practice within the community, therefore, customer service skills is a must.

Position Summary :

• Greets and directs all patients within the practice
• Checking in/out patients
• Collecting co-payments and outstanding balances
• Confirming proper documentation is in the patients charts.
• Verifying and updating patient's demographic and insurance information at each visit
• Scanning patient information into the EHR including insurance cards, picture ids and medical records
• Obtaining patient authorizations for medical records release (HIPAA compliance)
• Scheduling necessary appointments after completion of patients visit.
• Calling and rescheduling patients appointments for cancellations or no shows
• Completing end of day tasks
• Maintaining accurate collections and reporting
• Maintaining office cleanliness
• Comforting patients by anticipating anxieties and effectively answering or referring questions and issues
• Other duties assigned

Education and experience:

• Minimum high school diploma
• At least one-year relevant experience and/or training.
• EMR experience is required, Nextgen Office preferred.

Qualifications and requirements:

• Strong organizational skills
• Strong multi-tasking skills
• Strong verbal and written communication skills
• Ability to work independently on assigned tasks as well as accept direction on given assignments.
• Able to work collectively with administration and staff.

Benefits:

• Health Insurance
• Dental
• Vision
• 401 K
• Disability
• Life insurance
• Mileage reimbursement