Perform routine administrative and clinical tasks to keep the offices of the Providers running smoothly. Responsibilities Report to Clinical Manager; takes direction from Provider
Escort patients to exam rooms, interview patients, measure vital signs including weight, blood pressure, pulse temperature and document all information in patient’s chart
Assist Provider in exam rooms (ekg’s, medical injections, blood draws)
Document and bill for all procedures
Provide instructions to patients as instructed by Provider
Ensure all related reports, labs and information is filed in patients’ chart prior to appointment
Keep exam rooms stocked with adequate supplies, maintain instruments, prepare sterilization as required
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Triage and process messages from patients and front office staff to Providers
Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Adhere to Patient Centered Medical Home Protocols
Perform all other duties as assigned. Required Skills High School diploma required

• Associates Degree preferred
• Medical Assistant Certification preferred
• 2-3 year medical experience in a Family Practice preferred
• Medical terminology
• Excellent grammar, spelling, and punctuation
• Knowledge of EMR, E-Clinical Works preferred
• Exceptional customer service and phone etiquette skills
• Ability to maintain effective and organized systems to ensure timely patient flow

Excellent oral and written communication skills
Makes reasonable effort to limit the use and disclosure of PHI to the minimum necessary in order to perform job
Ability to work in a fast-paced environment
Team player, collaborator, results oriented