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JOB OVERVIEW
Represents the hotel to the guest throughout all stages of the guest's stay, accommodating special requests whenever possible. Works closely with the housekeeping and maintenance department. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest rooms.
At Premier Hospitality Hotels we want our guests to relax and be themselves which means we need you to:
• Be you by being natural, professional and personable in the way you are with people
• Get ready by taking notice and using your knowledge so that you are prepared for
anything.
• Show you care by being thoughtful in the way you welcome and connect with guests
• Take action by showing initiative, taking ownership and going the extra mile
DUTIES AND RESPONSIBILITIES
Financial Returns:
People:
Guest Experience:
Responsible Business:
Reports unusual occurrences or requests to the manager or assistant manager.
Perform other duties as assigned.
ACCOUNTABILITY
This job is the main contact point at a limited service hotel. Typically coordinates all guest needs and requests.
QUALIFICATIONS AND REQUIREMENTS
3 years of Front Office/Guest Service experience preferred. Must speak fluent English. Other languages preferred.
PHYSICAL DEMANDS
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) up to 50 lbs
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force
Pulling: Exerting force upon an object so that the object moves toward the force
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Sitting: Remaining in the seated position
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken Instructions to other workers accurately, loudly, or quickly
ENVIRONMENTAL CONDITIONS:
Exposure to
Toxic or caustic chemicals, Noise, Unpleasant odors
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Other
Business Services
$27k-36k (estimate)
06/15/2024
06/30/2024
premierhotels.us
DURANT, OK
200 - 500
1992
RAJ PATEL
$10M - $50M
Business Services
Premier Hospitality Management, Inc., formed in 1992 by Raj Patel, President and CEO, is an Oklahoma and North Texas based privately held Hospitality Corporation, with asset valuations in excess of $225 million and revenues budgeted at $43 million. Our 5 year growth strategy is to double in revenue by 2018, which will provide career opportunities as we continue to grow! Premier Hospitality Management, Inc. in the depths of the recession starting in 2008 has added 6 new hotels to the portfolio, and currently owns and operates 21 hotels, with an additional 7 in the developmental pipeline. Our fr...anchise partners include Marriott International, InterContinental Hotels Group (Holiday Inn and Holiday Inn Express), Hilton Hotels Corporation (Hilton Garden Inn and Hampton Inn), Choice Hotels International (Comfort Inn and Comfort Suites), and Best Western International. Premier owes much of it success to its ability to correctly target emerging secondary and tertiary markets in the North Texas and Oklahoma regions for hotel acquisition and/or new development. The company continues to grow by developing new properties and take great pride in its ability to serve the needs of its industry, guest and associates. It is our mission to provide our guests and employees with the highest form of quality in lodging management and training. We strive to meet the needs of all who rely on us by providing the best service and products possible.
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The job skills required for Front Desk Agent include Guest Service, Front Office, Housekeeping, Cash Handling, Initiative, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Finally, Add A Summary Or Objective Statement.
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