PREMIER SERVICE COMPANY, INC.
Job Description

Position Title: Electrician

Department: Electrical

Reports To: Project Manager

Employment Classification: Regular, Full-time, Non-Exempt, Hourly

Position Grade: Class 6

Schedule: Monday – Friday, 7:00 a.m. – 3:30 p.m.

Summary of Duties:

The Electrician is responsible for diagnosing and repairing electrical systems and lead customers to inform and have confidence in buying decisions.

Essential Duties and Responsibilities

• Complete all general electrical in-home, service calls.
• Establish customer rapport to sell the right products and services.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
• Develop proven track record in electrical techniques including electrical hardware, junction boxes and circuit breaker units, trace lines and reading wiring diagrams.

Qualifications:

• High School Diploma or General Education Development Diploma (GED)
• Licensed with knowledge of local electrical codes and ability to make on-the-job applications.
• Clean, safe driving record.
• Journeyman’s License preferred.

Certificates, Licenses, Registrations:

• Valid Driver’s License to include active liability insurance.
• Successful completion of required criminal record and motor vehicle record background checks.
• Ability to pass a drug screening.

Physical Requirements & Work Environment:

• Ability to work in a fast pace environment.
• Ability to multitask.
• Loud noise levels.
• Ability to travel to construction, job and warehouse sites
• Ability to lift at least 50 lbs.

Language Skills:

• Ability to effectively communicate with staff, management and clients.
• Ability to interact with others with positive professionalism.
• Ability to accurately read and understand technical instructions.

Required Skills & Abilities:

• Ability to effectively communicate information and respond to questions in person-to-person and small group situations with internal and external customers.
• Ability to thrive in a fast-paced, customer-focused work environment; ability to balance workload with technicians’ and customers’ needs.
• Ability to establish rapport with customers.
• Ability to maintain confidentiality and use discretion with information.
• Ability to read and understand documents such as policy manuals, safety rules, and procedure manuals.
• Ability to write routine reports and correspondence.
• Must have strong math skills.
• Ability to utilize common-sense understanding in order to carry out written, oral, or diagrammed instructions.
• Ability to take timely action to effectively solve problems, using established policies and procedures.

• Time Management skills.
• Ability to adapt and take on new assignments as needed.
• Capable of handling multiple tasks and assignments with time constraints.
• Ability to work in constant state of alertness.
• Must be reliable, punctual and trustworthy.
• Reflect attendance dependability.
• Maintain professionalism at all times.
• Ability to work effectively in office and field work.

Created: January 2021
Revised: October 2022