**Must have experience working in insurance industry** 

Seeking Full-time Enrollment Service Specialist 

Salary is $45,000 Depending on Experience

At Premier Worksite Benefits, we believe in delivering a superior level of service to our valued clients and living up to our mission of improving people's quality of life by providing benefits to employees and their loved ones. Strong core values, supportive work relationships, high quality training and personal development are part of our DNA, and we are looking for the right individual to join us! 

Premier Worksite Benefits is currently utilized as a preferred enrollment service provider for many of the nation’s top insurance carriers and brokers. We specialize in Voluntary Insurance Benefits, voluntary enrollment processes and payroll administration/billing services for employers.

If you are passionate about delivering quality service and would like to be part of our supportive family culture - we want to hear from you.

Primary Duties and Responsibilities will combine customer service, sales and administrative assistance. 

The position will support the sales team and service customer calls via telephone in an office environment. The position’s functions include but are not limited to: 

• Help facilitate the enrollment strategy outlined by the Account Manager to maximize enrollment success in our voluntary benefit program. 
• Communicate enrollment challenges and discuss creative solutions with the Account Manager and Sales Director. 
• Conduct educational enrollment sessions with client population. 
• Review, update, and distribute marketing materials to clients. 
• Perform other work-related duties as assigned. 

Secondary duties will include: 

• Administrative duties include data entry, data manipulation and document creation 
• Customer Service duties include call center/customer service calls. 

Requirements

• Licensure or experience in Health/Life insurance. 
• Spanish speaking is preferred. 
• If required, travel to client sites and work within a variety of employer industries. 
• Must have strong Microsoft Excel Skills (pivot tables, formulas, conditional formatting, v-lookups). 
• Conflict resolutions skills. 
• Must possess strong customer orientation and focus. 
• Ability to take direction from senior managers as well as work independently and proactively. 
• Must maintain integrity, courtesy and respect while interacting with clients and co-workers. 
• Must be flexible and able to adapt to changing situations. 
• Must have the ability to learn quickly and think creatively. 
• Must be able to communicate effectively using both verbal and written skills. 
• Ability to work in a team environment. 

Candidate must be willing to grow with the company and be flexible with the duties mentioned above. Requires strong computer, internet, and communication skills. Candidate must be flexible, have excellent interpersonal skills, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Candidate will learn many aspects of the industry and must be able to multi-task with different projects.

All qualified applicants for the Enrollment Service Manager position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.