Position Description: The Accounts Receivable Specialist is responsible for the day-to-day core functions of Billing, Cash Application, Invoice Distribution, and Issue Resolution. This role requires a highly detailed and responsible individual who understands that accuracy and timeliness are of paramount importance.

AR Specialist Responsibilities:

Essential Job Functions:

• Using daily sales reports, create customer invoices in accounting systems.
• Seeking to standardize where possible, distribute invoices to customers via preferred methods and schedules.
• Accurately post customer payments in accounting system and within department’s SLAs. Ensure bank and company records are in synch.
• Process customer credit card payments, ensuring PCI Compliance is always maintained.
• Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
• Research and track billing and cash application discrepancies and errors. Take the necessary steps to resolve each one.
• Facilitate payment of invoices by contacting customers via phone, email, fax or mail. Send account balance reminders, when needed.
• Coordinate with Customer Service to set up new customer accounts.
• Maintain customer credit applications and sales tax exemption forms.
• All other assigned duties.

Key Competencies:

• AR Specialists are responsible for managing the billing side of customer accounts including invoicing, cash application, credit memos, and issue resolution. The position requires a solid understanding of AR and general accounting principles.
• Associate degree in Business or equivalent work experience required.
• 2-4 years working in mid-sized account receivable organization ($100M ) required.
• 2-4 years working across each AR function, required.
• Experience working in ERP systems of all sizes and complexity at the same time.
• Must be proficient in Excel including lookups, pivot tables, and formulas.
• Ability to work in multiple systems across all business units.
• Solid experience with gathering large amounts of data from multiple systems. Must be able to efficiently manipulate and analyze it to spot patterns and potential challenges.
• Strong attention to detail without losing sight of the big picture.
• Strong organizational skills with ability to handle each task efficiently and effectively.
• Energized and curious; excited to be a part of change. Must possess a can do attitude.
• Excellent written and oral communication skills, including grammar, usage, and punctuation.
• Positive team player that can also strongly function independently.
• Prior experience working on specialized projects.
• Always assuming positive intent, ability to provide and receive candid feedback.
• Must be dependable with attendance and deadlines. A proven track record of solid organizational and time management skills
• Proven history of accomplishing tasks utilizing strong relationships with internal and external resources.
• Willingness to share information with co-workers, updating them when needed.
• Willingness and ability to work 100% in the office. Remote work is not an option.

Preferred Requirements:

• 5-7 years’ experience working in mid to large-cap shared service environment.
• 1-3 years with customer portals like Ariba.
• Experience working in ERP systems (Flow, Visual, GP, CDK, ADP)