If you have a passion for helping people, you’re in the right place! People are at the core of everything we do. If you are looking for a career and not just a job, apply now! No previous medical experience is necessary. We are conveniently and centrally located in Stuart Florida. Our address is 2100 SE Ocean Blvd Stuart, FL 34996.

We Are:

Prescription Hope is currently looking for team members with phone and office experience and who have a heart for helping others. For 17 years we have been helping people get the lifesaving medication they need at a price they can afford. We are a patient advocacy organization that assists people in enrolling in programs that make prescription medications affordable. We help thousands of people nationwide not have to choose between buying food paying their rent or affording their high-cost prescriptions.

You Are:

• Dependable and someone who is team-oriented.
• Passionate about helping others and working as a team.
• Adaptable to an ever-changing work environment.
• Detail oriented and able to recognize all aspects of a process.
• Goals-driven.
• Bonus-driven.

Together We Are:

A passionate, creative, close-knit team making a difference in the lives of others.

Our Culture:

At Prescription Hope, we are passionate about people. We are united around the same goal: helping others. This is what brings our team together and makes Prescription Hope a rewarding and fun place to work. Success is celebrated and rewarded. We can promise you an environment that encourages your best and rewards you for it.

What We Can Offer for All Your Hard Work:

• Starting Range $17.00 - $21.00 per hour (depending on experience).
• Medical, Dental, and Vision coverage.
• 401(k).
• Superior Paid Time Off programs and incentives.
• Paid time off for major holidays. You’ll never miss Christmas dinner again!
• Financial incentives for meeting goals.
• Top-notch co-workers.
• Great atmosphere.
• Staff parties.
• The chance to be a part of positively changing lives.

Position Requirements:

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organization skills and attention to detail.
• Excellent typing skills.
• Ability to operate office equipment, such as fax machines, multifunction printers, label printers, etc.
• Experience in a call center or customer service environment.
• Ability to multitask.
• Ability to document file notes while speaking on the phone.
• Some experience in a medical office or health-related work experience is preferred, but not required.

Position Responsibilities:

• Collect and maintain accurate member records.
• Accurately prepare and submit member applications to physicians and patients into qualifying programs.
• Speak on the phone with healthcare providers and patients about their accounts.
• Quickly and accurately read and understand notes within patient files.
• Provide each caller with a directive at the end of each call.
• Prepare and mail or fax documentation to patients and healthcare providers.
• Other tasks as dictated by workload.

Full-Time position:

• Hours of operation are 8:00am – 4:30pm, Monday through Friday.
• Overtime possible paid at time and a half.

If you would like to join our team, please submit your resume by email to: careers@prescriptionhope.com We look forward to meeting you!