Position Title: Video Collaboration Engineer

Location: Reston and Remote

Schedule: Full-Time

Salary Range: $115K - $125K

Travel Requirements: Up to 20%

At Presidio Federal, Our People are Our Business!

Presidio Federal, a wholly owned subsidiary of Presidio, is a mid-tier integrator that is exclusively focused on federal government. Joining Presidio Federal means that you’ll enjoy the opportunity of working for a small and agile company driven by supporting our federal customers. At Presidio Federal, we know that it’s our people that make the connections happen.

We work with large prime contractors as well as small businesses to become a sort of “easy button” for our customers and partners. Now is an exciting time to join our team of creative collaborators who enable the business of government as they modernize technologies in the years to come! You can learn more at https://presidiofederal.com/.

The Role:

Presidio Federal is seeking a Video Collaboration Engineer for a full-time position supporting our federal customer working in the greater DC, MD, VA area. The key objectives of the Video Collaboration Engineer are to understand and implement the technical requirements of collaboration projects, which include VoIP, Video, Presence, Customer Contact and Collaborative Applications. This position will report to a Collaboration Team Lead supporting various tasks/projects, system lifecycle and maintenance, and documentations. They need to strive toward the precise execution of the process and standards and participate in the improvement thereof.

Key Duties and Responsibilities:

• Obtain and retain manufacturer certifications based on organizational and personal objectives. (Defined with the assistance of the Team Lead)
• Receive and follow the tasks as provided by the Senior Collaboration Engineer, update any required documentation and to have the Collaboration Team Lead review your work.
• Stay current with technology trends, customer needs, and market demand.
• Learn the following based on specialty; routing, switching, site surveys, video endpoints, video infrastructure, QOS, Core Unified Communications, Enterprise Content Management, Presence and / or Customer contact applications.
• Participate in a well-organized team environment based on the following values:

1. Ownership
2. Business Comprehension (Professionalism and Certifications)
3. Dependability

• Learn to understand the customer environment (technical and political) and when escalation to the Team Lead is appropriate.
• Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes.
• Implement the project processes and documentation.
• Ability to troubleshoot integrated technology issues and maintain an accurate record.
• Serve the Customer to Presidio’s professional standards.
• Complete other duties/tasks as assigned.

Required Knowledge, Skills, and Abilities:

• Must have technical familiarity in the following products:
• Cisco Unified Communications Manager
• Expressway Servers (B2B)
• Cisco Meeting Server (CMS) & Cisco Meeting Management (CMM)
• Cisco Video Endpoints (WebEx Room Kit/Mini/Plus/Pro)
• Cisco Telepresence Management Suite (TMS)
• WebEx Device Connector
• Webex Control Hub/Cloud Services
• WebEx Cloud (Onboarding Cisco VTC endpoints, Hybrid Calling)
• Preferred background experience working with the following products:

1. Cisco Jabber
2. Cisco WebEx (App & Meetings)
3. MS Teams integration with Cisco VTC endpoints
4. Integration of Cisco VTC endpoints with Crestron

• Minimum working experience using Work, Excel and Visio

Qualifications:

• 4 years of hands-on experience working in the Unified communication industry
• Cisco industry certifications desired
• CCNA or CCT Collab
• Excellent communication and documentation skills
• Ability to travel up to 20%
• Must be a US Citizen and be clearable or hold a Government Clearance (Active TS is preferred)

Why You Should Join Us:

At Presidio Federal, we understand that “on-paper” benefits are just as important as the company culture and the core values that we stand by. We are proud to offer a comprehensive benefits package, company matched retirement, and an excellent work-life balance.

Some of our benefits include:

• Excellent Work-Life Balance
• Unlimited Paid Time Off
• Potential to Work from Home
• Comprehensive Healthcare, Dental, and Vision Insurance Packages
• 401k Plan with Company Match
• Company Funded/Sponsored Short-Term and Long-Term Disability
• Tuition Reimbursement for Qualified Education
• Plenty of Paid Holidays
• Flexible Spending Plans

Presidio Federal is an Equal Opportunity / Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

US Citizenship Required. Must be able to obtain a Secret United States Government Security Clearance.

To read more about discrimination protections under Federal Law, please visit: https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf (Get Acrobat Reader)