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PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
To elevate the human experiences at the heart of business by offering insights that sharpen understanding of the needs of individuals and populations, and provide guidance on how to meet those needs.
We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs. Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty.
Our Values:
Champion the Client
We demonstrate an unwavering passion for delivering high-quality solutions and service. We commit to understanding the goals and needs of our clients. We always look for opportunities to improve and create value. Each of us understands our role in enabling client success.
All Together Better
We are united by the common purpose of our vision and mission. We promote teamwork and a culture of belonging by building strong relationships and fostering trust. We collaborate to identify and develop innovative solutions.
Embrace Change
We recognize that change is constant and presents opportunities to learn, adapt, and evolve. We seek creative solutions to challenges and e pursue them with optimism and enthusiasm.
Do the Right Thing
We demonstrate commitment to all our stakeholders, including clients, staff, and partners. We take personal accountability for our responsibilities and actions. We do right by each other by acting with honesty and kindness. We provide meaningful recognition and feedback to others.
The Application Specialist is a client facing position. The Specialist operates as a member of a team to implement, configure, and maintain client data ingress, surveying and reporting throughout the lifecycle of the client’s partnership with Press Ganey. With knowledge in PG applications and business procedures, they are responsible for gathering client specific requirements to configure platforms for surveying.
The Application Specialist should feel comfortable explaining complex topics and conceptualizing how various solutions work in a variety of use cases. The right candidate for this role will have an analytical approach and be able to match solutions for unique client business needs. This role requires a client centric focus to deliver prompt issue resolution, meet implementation timelines, target dates and internal service level agreements.
Duties and Responsibilities
Education
A bachelor's degree in economics, computer science, or a related field (preferred)
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position is $45000 - $54000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/
Full Time
Print & Book Publishing
$127k-157k (estimate)
05/05/2024
10/14/2024
pressganey.com
CHARLOTTE, NC
1,000 - 3,000
1985
JENNIFER BURKS
<$5M
Print & Book Publishing
Press Ganey is a mission-driven company committed to reducing patient and caregiver suffering and improving the safety, quality, and experience of care. This mission unites our brand, culture, comprehensive suite of health care solutions and award-winning advisory and consulting services. Our commitment to improving the care experience can be seen in everything that we do. Led by a highly skilled and experienced executive team, Press Ganey embraces partnership, innovation, and service as core values to inspire us to be the best and help bring out the best in our clients. Every day, we partner ...with more than 41,000 health care organizations across the care continuum to advance the quality of care. We constantly push ourselves to deliver cutting-edge solutions and research by fostering an innovative work environment that rewards passion, ingenuity, and an unrelenting focus on client service and support. Our innovative team members are located at our offices in Boston, Chicago, South Bend, Baltimore, Charlotte, and Provo, as well as at a number of offsite locations for associates in specific positions. For more information, visit: www.pressganey.com https://twitter.com/PressGaney https://www.facebook.com/pressganey/
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The job skills required for Application Specialist include Computer Science, Problem Solving, Project Management, Teamwork, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Specialist positions, which can be used as a reference in future career path planning. As an Application Specialist, it can be promoted into senior positions as an Applications Programming Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Specialist. You can explore the career advancement for an Application Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Application Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Specialist job description and responsibilities
Application Specialists provide help and advice to people and organizations who use computer software or equipment.
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Application specialists advise and help computer users within businesses and organizations.
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Develop software products and select appropriate software applications for system according to business requirements and ensure achievement of results.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Specialist jobs
Collaborate with developers and vendors to secure infrastructure being developed for end-user needs and ensure achievement of all business objectives.
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Assist with system check and quality assurance.
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Provide post-implementation support and on-going support measures.
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Prepare complementary support training information and provide quick tips, workbook.
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Coordinate with departments and prepare technical reports, training materials and documentations for end users.
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Step 3: View the best colleges and universities for Application Specialist.