4 Consulting Specialist Jobs in Chicago, IL
Press Ganey is Hiring a Consulting Specialist Near Chicago, IL
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
MissionWe empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs. Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty.
Values
- Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
- Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
- Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
- Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
- Better together: We check our egos at the door. We work together, so we win together.
Responsibilities include:
- Analytic, Coaching and Problem Solving
- Utilize Press Ganey and client data assets and resources to consult with medical practice groups to respond to industry change and opportunities for improvement and growth in complex situations while being able to adapt to changing circumstances and new requirements
- Partner with payer organizations and contract medical groups to complete data analysis, data interpretation, and process design to identify, recommend, and solve business problems
- Construct and/or lead data analysis to support a wide range of payer analytics, including authorization metrics and denial rates, observations and behavior assessments and summarize conclusions and recommendations
- Effective trainer ensuring active engagement and effective knowledge transfer for patient experience best practices and process improvement.
- Managing Projects & People
- Coordinate actions to get work completed efficiently which includes delegating and leveraging appropriate internal and client resources
- Manage and deliver defined scope of engagement plan including timelines, deliverables, budget and outcomes for engagements
- Lead preparation of client deliverables including data analyses, assessments, quality reviews, training, and presentations
- Client Relationship Management
- Build and manage successful client relationships generating positive client feedback on quality, value, innovation, delivery, and results
- Serve as the direct point of contact with the client and quickly establish credibility for the respective project work stream by proactively building strategic working relationships
- Professional Acumen
- Communicate effectively (written and verbal) and appropriately influence various audiences and levels of client management including risks and recommendations to project management
- Plan, organize and prioritize project activities using work plans and other project management tools
- 3 years of work experience in the health payer and/or medical practice industry
- Specific experience/background in one or more of the following:
- Working with medical practices, IPAs and/or physicians on improvement initiatives, specifically focused on patient and provider experience
- Experience in medical management design and operations (e.g., utilization review, medical management, case management)
- Experience in training and coaching providers and medical practice staff
- Demonstrated success in leading and managing change initiatives
- Must have quantitative and qualitative data acumen
- Demonstrated experience in driving performance improvement initiatives
- Requires strong data analytic skills (Excel, Access, SQL, SAS, etc.)
- Advanced skills in MS Office Products (Word, PPT, Excel) to support document preparation
- Ability to work under pressure to meet deadlines and to quickly adapt to multiple priorities
Travel of 50% or more
Additional InformationDon’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $62,000 - $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/
Job Summary
Full Time
Print & Book Publishing
$89k-113k (estimate)
08/25/2024
09/20/2024
pressganey.com
CHARLOTTE, NC
1,000 - 3,000
1985
JENNIFER BURKS
<$5M
Print & Book Publishing
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About Press Ganey
Press Ganey is a mission-driven company committed to reducing patient and caregiver suffering and improving the safety, quality, and experience of care. This mission unites our brand, culture, comprehensive suite of health care solutions and award-winning advisory and consulting services. Our commitment to improving the care experience can be seen in everything that we do. Led by a highly skilled and experienced executive team, Press Ganey embraces partnership, innovation, and service as core values to inspire us to be the best and help bring out the best in our clients. Every day, we partner ...with more than 41,000 health care organizations across the care continuum to advance the quality of care. We constantly push ourselves to deliver cutting-edge solutions and research by fostering an innovative work environment that rewards passion, ingenuity, and an unrelenting focus on client service and support. Our innovative team members are located at our offices in Boston, Chicago, South Bend, Baltimore, Charlotte, and Provo, as well as at a number of offsite locations for associates in specific positions. For more information, visit: www.pressganey.com https://twitter.com/PressGaney https://www.facebook.com/pressganey/
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The job skills required for Consulting Specialist include Problem Solving, Presentation, Innovation, Project Management, Initiative, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Consulting Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Consulting Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Consulting Specialist positions, which can be used as a reference in future career path planning. As a Consulting Specialist, it can be promoted into senior positions as a Technical Solution Consultant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Consulting Specialist. You can explore the career advancement for a Consulting Specialist below and select your interested title to get hiring information.
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