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PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
The Mapping Specialist is client-facing position, functioning independently or as part of a specialized team.
The Mapping Specialist is assigned to a portfolio of client accounts. The Mapping Specialist is responsible for the organizational mapping setup of the survey, which directly impacts how these hospitals and healthcare systems review and utilize the results of their Press Ganey Employee Experience survey feedback from their employees and physicians. This role analyzes and synthesizes the client’s Human Resource data and builds the organization’s hierarchy/reporting structure within the online Engagement survey platform. This role works closely with the client to formulate solutions, provide recommendations, and complete organizational mapping in accordance with the client’s timeline and unique needs. The Mapping Specialist role takes on mapping for increasingly complex organizations (number of employees, number of locations, complexity on how client would like to review data) and/or takes on mentorship and coaching of key mapping skills.
Duties and Responsibilities
Education
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected salary range is $65,000 to $70,000 annually. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Full Time
$71k-94k (estimate)
09/05/2024
09/21/2024
pressganey.com
CHARLOTTE, NC
1,000 - 3,000
1985
JENNIFER BURKS
<$5M
Print & Book Publishing
Press Ganey is a mission-driven company committed to reducing patient and caregiver suffering and improving the safety, quality, and experience of care. This mission unites our brand, culture, comprehensive suite of health care solutions and award-winning advisory and consulting services. Our commitment to improving the care experience can be seen in everything that we do. Led by a highly skilled and experienced executive team, Press Ganey embraces partnership, innovation, and service as core values to inspire us to be the best and help bring out the best in our clients. Every day, we partner ...with more than 41,000 health care organizations across the care continuum to advance the quality of care. We constantly push ourselves to deliver cutting-edge solutions and research by fostering an innovative work environment that rewards passion, ingenuity, and an unrelenting focus on client service and support. Our innovative team members are located at our offices in Boston, Chicago, South Bend, Baltimore, Charlotte, and Provo, as well as at a number of offsite locations for associates in specific positions. For more information, visit: www.pressganey.com https://twitter.com/PressGaney https://www.facebook.com/pressganey/
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The following is the career advancement route for Mapping Specialist positions, which can be used as a reference in future career path planning. As a Mapping Specialist, it can be promoted into senior positions as a GIS Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mapping Specialist. You can explore the career advancement for a Mapping Specialist below and select your interested title to get hiring information.