Job Description

Press Ganey currently has an exciting opportunity for a Remote Phone Survey Representative. This role will support Operations.

The Phone Survey Representative will conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses, and entering and rating verbatim comments.

This individual will also assist with other data entry projects as needed.

Duties & Responsibilities :

Conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses, and entering and rating verbatim comments.

Qualifications

• Personable, with a good phone presence
• Strong attention to detail and accuracy are a must for these positions.

Minimum Education :

Minimum of high school diploma required.

Additional Information

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.

At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

You may be just the right candidate for this or other roles.

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position.

Background checks may include some or all of the following : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and / or drug test.

By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer.

You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey employment policies.

You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates LLC is an Equal Employment Opportunity / Affirmative Action employer and well committed to a diverse workforce.

We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here : https : / / www.pressganey.com / legal-privacy /

Last updated : 2024-04-25