Need USC/GC on W2

Job Title: Senior Configuration Management Analyst

Location: O’Fallon, MO (Hybrid)

Duration: 12 Months

Position Type: Contract on W2

Overview

• Responsible for customized production configurations for existing and new customers.

• Accountable for integrating new products into the global implementation framework.

• Provides internal partners with technical expertise on implementation plans and release requirements.

• Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services.

• Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources.

• Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts.

• Interprets and translates customer requests into parameter values across Client internal systems to ensure compliance with Client’s processing standards, specifications and rules.

• Contributes to process improvement efforts and initiatives to enhance the customer experience

• Leverages technical expertise to explain technical concepts to senior team members.

• Provides training or explanations to extended team, internal teams and potentially customers on processing, products and services.

• Leads medium-sized projects/initiatives as an individual contributor with knowledge of products/services and implementation standards.

• May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area.

All About You

• Extensive experience configuring production environments.

• Successful track record contributing subject matter expertise to influence configuration project activities.

• Established ability resolve complex or unusual customer configuration inquiries.

• Experience communicating technical concepts to senior team members".

Required Technical Skills

Able to run Oracle DML scripts

Familiar with Linux server

Competent reading technical documents (read the doc, know where a value comes form/needs to go to complete their work).

Desired/Nice to have skills

Able to read/understand basic C#, java, python, php (basic level of any, there is not programming).