VEAH Consulting Services is Hiring a Looking for Bilingual Partner Service Desk, Location: Milford, OH Near Milford, OH
Job Description
Job Description
Bilingual Partner Service Desk
The Bilingual Partner Service Desk Associate manages media content through specific workflow-based Operations along with monitoring & reconciling QA Content. Candidates interested in applying should possess excellent written and verbal communication skills, be comfortable taking ownership of tasks and have experience tracking and reporting issues. Department Hours: 8am EST 1am EST
Fluent in Portuguese
Principal Duties:
Escalate and communicate issues on time and handle escalated issues and work closely with cross-functional teams and vendors/providers to resolve network/video issues Work on all reconciling and monitoring workflows within the specific turnaround time and with excellent quality Investigate and provide resolution for cases/tickets concerning assets