The OSP Field Specialist is present on fiber optic construction projects to ensure the fiber plant is built properly and meets project requirements. This position will manage the various field activities on the project in conjunction with obtaining detailed field records for the fiber construction process.

Responsibilities

• Knowledge of Fiber Engineering, Outside Plant, and field operation processes required for each project inclusive of budget, design, engineering, permitting, construction, splicing, and close out packages.
• Understanding of FTTP engineering and architecture.
• Knowledge of Fiber splicing processes and procedures.
• Follow and document job site QA/QC process for all stages of fiber construction.
• Collaborate with General Contractors setting expectations, provide feedback/guidance, and ensure work is being performed to Prime Fiber standards.
• Orchestrate internal and external customer project communications, milestones, and overall progress.
• Ability to build and maintain effective working relationships across multiple diverse stakeholders (team, leadership, internal partners, vendors, local governments agencies, and customers, etc.).
• Communicate regularly with management regarding problems or issues impacting production.
• Exceptional work ethic. Must be able to work nights and weekends, variable schedule(s), and extended hours, as necessary.
• Supports with customer escalations resulting from the construction process including damage claim repairs and customer communication.
• Other duties as assigned.

• Valid Driver’s license
• Experience in OSP fiber networks, engineering, and construction required.
• Experience with project budgeting, design, engineering, permitting, material forecasting, construction, splicing, and close out packages required.
• Customer installation and repair experience is a plus.
• Exceptional work ethic. Must be able to work nights and weekends, variable schedule(s), and extended hours, as necessary.
•  Ability to build and maintain effective working relationships across multiple diverse stakeholders (team, leadership, internal partners, vendors, local governments agencies, and customers, etc.).
• Ability to work independently under minimal supervision.
• Strong organizational skills, excellent communicator, and customer focused.
• Must be able to sit or stand for extended periods of time and perform physical activities such as bending, kneeling, climbing and walking in construction areas.
• Maintain strict confidentiality guidelines in accordance with company policy. Demonstrate dependability through good attendance, punctuality and adherence to timelines and schedules.

We are leaders.  We embrace leadership qualities at every level. We are owners. No problem is too big, too small or outside of our scope. We act on behalf of the entire company, beyond just their own team. We never say “that’s not my job”. We seek excellence. We have relentlessly high standards. We believe how you do something is how you do everything. We always choose optimism, especially when things are tough.

We are doers. We are doers not talkers. We act with urgency to test and iterate quickly​. We have a bias for action. Speed matters in business. We take calculated risks and lean forward. We don’t shy away from taking action, even when it is uncomfortable or exhausting​. We are scrappy.  We look to accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size, or fixed expense.​

We are learners.  We constantly ask questions and rethink our assumptions. We get 1% better every day. Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity and invite regular feedback as we see it as a gift that we can grow from. We are customer-obsessed, not competitor focused.  We focus on our customers and our performance. We stay connected to the people we serve and learn from them. We are one team.  We need each and every voice to achieve our ambitious goals. We are one team, one fight. We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture. ​

We communicate candidly and clearly.  Clear communication starts with preparation. We respect our team members' time and ensure we come prepared to each meeting or discussion