Job Summary:

The Hiring Manager/Human Resources Assistant is responsible for assisting with the administrative tasks and HR duties of Prime Marketing, Inc. Duties include Hiring, Write-ups, Payroll, Onboarding, Attendance, Terminations, Benefits and any other tasks as needed.

Responsibilities:

• Assist with all HR duties.
• Maintain proper records of Attendance, tardies, and absences.
• Assist with Benefits, signing agents up and ensuring deadlines are met.
• Assist with payroll
• Complete Terminations, both recording conversations and maintaining organized records of all write-ups, Reviews and production/attendance/policy infractions.
• Assist with the proper documentation for all processes.
• Complete Onboarding new agents.
• Complete the return of Equipment, sending out Return emails and communicating with P-Changes when additional assistance is needed, and to confirm receipt of Equipment Tracking numbers.
• Complete Hiring including pre-screens, scheduling of the Interviews and all communications with prospective candidates.
• Assist with communications to the Floor, including announcing winners for our Team Competitions, announcing Perfect Attendance monthly, Employee of the Week weekly and $PIFF$ Trivia emails daily.

Required Skills/Abilities:

• Proficient in Microsoft Office Suite.
• Ability to learn new services very quickly
• Must be reliable and have good attendance
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to work independently and meet deadlines.
• Ability to remain calm and respectful under pressure.
• Assist with additional tasks as needed.

Education and Experience:

• 4 years of experience in Customer Service and/or Human Resources preferred.
• 3 years Call Center experience preferred.
• Bachelors or Associates in a related field preferred.
• Knowledge of Bamboo HR is a plus.