**Job Overview:**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients via high volume phone calls and email. Your primary goal will be to ensure that our customers receive accurate and timely information about our services as well as appointment scheduling and dispatching service technicians. If you possess excellent communication skills and are passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting role.

**Responsibilities:**

- Respond to customer inquiries and resolve issues in a professional and courteous manner

- Scheduling service calls and dispatching service technicians

- Analyze customer data to identify trends and areas for improvement

- Enter data accurately and efficiently into our computer systems

- Collaborate with other customer service representatives to ensure seamless support

**Qualifications:**

- High school diploma or equivalent

- Excellent communication and interpersonal skills

- Ability to type accurately and efficiently

- Proficiency in scheduling software

- Experience with fleet management

- Ability to analyze customer data and make informed decisions

- Strong organizational and problem-solving skills

- Ability to work in a fast-paced environment

- Experience with data entry and computer systems

Job Type: Full-time

Pay: $750.00 - $1,000.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Dispatching: 1 year (Required)

Ability to Commute:

• Freeport, FL 32439 (Required)

Ability to Relocate:

• Freeport, FL 32439: Relocate before starting work (Required)

Work Location: In person