Operations Coordinator

Reporting to Vice President of Operations

Location: New York, NY (Midtown Manhattan)—ONLY IN OFFICE, NO REMOTE

Job Duties:

· Assisting with, and managing calendar, for State licensures, renewals and filings.

· Interacting with clients to ensure that they have up-to-date documentation.

· Temporarily managing contractors when recruiters are terminated to ensure retention and superior customer service.

· Work with social media vendors, technology companies, and other vendors as a representative of Prime and new business line to ensure success and organization with the various marketing projects.

· Provide general support and administrative support to VP of Operations and other senior leadership.

· Mapping jobs in ATS (Applicant Tracking System) to ensure all jobs are properly mapped, scrubbed and posted from our job aggregator.

· Assist in the development and implementation of operational policies and procedures.

· Coordinate and manage daily operational activities to ensure smooth and efficient workflows.

· Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.

· Prepare and present regular reports on operational performance to the Vice President of Operations.

· Liaise with various departments to ensure effective communication and collaboration.

· Oversee inventory management and procurement processes to maintain optimal stock levels.

· Support the planning and execution of special projects and initiatives.

· Identify and resolve operational issues and bottlenecks in a timely manner.

· Foster a culture of continuous improvement and innovation within the operations team.

· Maintain accurate records and documentation for audit and compliance purposes.

· Participate in regular meetings with the Vice President of Operations to discuss strategic goals and progress.

· Coordinate with external vendors and partners to streamline operations and enhance service delivery.