16 Passenger Service Agent Jobs in Cleveland, OH
PrimeFlight Aviation Services is Hiring a Passenger Service Agent Near Cleveland, OH
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Growth potential
- Part-time benefits could vary
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
- Enjoy a competitive pay scale
- We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
WHAT IT’S LIKE TO WORK AS A CUSTOMER SERVICE AGENT
- You like working as a team, toward a common goal
- Enjoy working with internal and external customers worldwide
- Greet and assist passengers at the airport with check-in, boarding, and general inquiries
- Provide accurate information on flight schedules, gate assignments, and airport services
- Handle passenger check-in and baggage processing efficiently and courteously
- Assist passengers with self-service kiosks and online check-in procedures
- Resolve customer issues and complaints in a professional and timely manner
- Offer assistance to passengers with special needs, including unaccompanied minors and travelers with disabilities
- Make announcements and keep passengers informed about flight changes and boarding times
- You have a great attention to detail
- Willing to go that extra mile
- You enjoy working with a team or individually to accomplish your tasks
- Like to build long term relationships with your customers
- Physical activity may include:
- Stand and walk for extended periods of time
- Ability to lift 70 pounds or more
- Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
- Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
- Minimum age of 18 years old
- 1 year of customer service experience
- Comfortable working with computers, mobile devices, and tablets
- Ability to pass a drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Job Summary
Part Time
Business Services
$70k-97k (estimate)
03/29/2023
07/21/2024
primeflight.com
MADISON, AL
7,500 - 15,000
2001
Private
SCOTT SIEGER
$500M - $1B
Business Services
Related Companies
About PrimeFlight Aviation Services
PrimeFlight specializes in providing aviation services including ground handling, skycap and queue management.
The job skills required for Passenger Service Agent include Customer Service, Aviation, Communicates Effectively, Problem Solving, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Passenger Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Passenger Service Agent. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Passenger Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Passenger Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Passenger Service Agent job description and responsibilities
Airlines also station passenger service agents at each gate before and during boarding.
04/27/2022: Danbury, CT
Passenger service agents need the strength to carry heavy suitcases up onto conveyor belts.
04/17/2022: Richland, WA
Passenger Service Agents work to make sure that everyone who boards an airplane enjoys a smooth flight.
04/09/2022: Greenville, SC
Completes activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers.
04/28/2022: Cheyenne, WY
Dealing with customers face-to-face and ensuring that passengers reach their destination with satisfaction.
06/07/2022: Lincoln, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Passenger Service Agent jobs
Meet quality standards of service.
06/01/2022: Wilmington, DE
Examine passenger documentation to determine destinations and to assign boarding passes.
05/19/2022: Bradenton, FL
Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.
03/19/2022: Bangor, ME
The agent typically communicates with other personnel via a cell phone or walkie-talkie.
04/13/2022: Spokane, WA
Passenger service agents may also need to be able to assist government agencies with their needs.
06/07/2022: Appleton, WI
Step 3: View the best colleges and universities for Passenger Service Agent.
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