9 Customer Care Representative Jobs in Rosenberg, TX
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Primera Compounding Llc is Hiring a Customer Care Representative Near Rosenberg, TX
Job description
Why Work Here?
OCuSOFT Inc. has continuously been named by both the Houston Chronicle and the Houston Business Journal as one of the Top Workplaces and Best Places to Work respectively. In 2020 OCuSOFT Inc. was ranked by the Houston Chronicle #40 in the top 100 private companies and received national recognition as one of the Best and Brightest Companies in the United States.
· Great benefits
· Family oriented
· Room for growth
· Community involvement
About OCuSOFT Inc.:
OCuSOFT Inc. is a privately held Richmond, TX USA-based research, development, and supply company specializing in eye and skincare that started with a vision to address the needs of those suffering from ocular surface disease with innovative solutions.
Since 1986, OCuSOFT®’s commitment to health care professionals and their patients has been unparalleled. Today, the company is most recognized for its #1 doctor recommended brand of eyelid cleansers, OCuSOFT® Lid Scrub®, in addition to its standing as the preferred distributor of ophthalmic products and supplies by eye care professionals.
Job Types: Full-time
Pay: $15.00 per hour eligible for pay increase after 90 days
Job description
Summary
Assist in the achievement of the sales of OCuSOFT products in support of company goals and quotas.
Essential Duties and Responsibilities
· Drive sales by identifying and securing all relevant sales opportunities.
· Serve as internal sales support for pre-defined territory locations to achieve or exceed assigned sales goals.
· Work with the Field Sales team to drive territory coverage and maintain positive customer relationships.
· Take incoming customers calls and inquiries.
· Manage and resolve customer complaints.
· Provide customers with product information.
· Process orders.
Competencies
To be discussed – this could be things like leadership, communication, decision making, etc.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
High School diploma or equivalent is required. Experience in call center environment preferred but not required.
Language Ability
Ability to respond to common inquiries or complaints from customers.
Must be able to speak clearly.
Math Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Computer Skills
To perform this job successfully, an individual should have knowledge of SAP or similar software programs.
Work Environment
The noise level in the work environment is moderately high. Must be able to focus on task with background noise.
Physical Demands
The employee is frequently required to sit for extended periods of time.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Application Question(s):
- Do you have any schedule restrictions?
Language:
- English (Required)
Work Location: In person
Job Summary
Full Time
$40k-51k (estimate)
01/04/2024
06/10/2024
The job skills required for Customer Care Representative include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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