Responsibilities:- Work activities include (and certainly not limited to) the following:

· Install and remove hardware into racks efficiently and neatly.

· Collaborate with other technology teams to determine network and storage connections.

· Enters Service Requests for network/storage/telecom connections.

· Enter documentation in work orders.

· Add new equipment in the Data Center Inventory system (DC Track)

· Edit records in the Data Center Inventory system as needed.

· Watch for Incident, Requests and Changes in the ITSM system (Service Now).

· Work on Incident, Change, and Service Request tickets as needed.

· Perform the initial configure of Power Distribution Units (PDUs)

· Add and remove records in the Data Center Energy Management and Power Monitoring Software (PowerIQ)

· Provide assistance and act as a technical consultant to Data Center users.

· Attend project meetings and meet or exceed project deadlines.

· Work with the team to maintain the neatness of all Data Centers

· Arrange delivery of equipment to other sites

· Be on-call as scheduled.

· Ability to work either Day Shift, or Swing Shift, or Mid Shift including weekends and holidays as scheduled.

· Other duties as assigned.

Other qualifications:-

· Must be able to lift 100 pounds.

· Proficient with Microsoft Excel/Word/Outlook

· 4 years of experience working as a Data Center Tech

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Schedule:

• 8 hour shift

Experience:

• Data center: 6 years (Required)
• Rackspace: 3 years (Required)

Ability to Commute:

• Cleveland, OH 44102 (Required)

Ability to Relocate:

• Cleveland, OH 44102: Relocate before starting work (Required)

Work Location: In person