Are you looking for a place to work that you can call home, feel like you are a member of a growing team and contribute to helping other people? Priority Physical Therapy is seeking a talented and energetic individual to join our team as a Patient Service Coordinator.

Our patient’s initial interaction with our front desk is the beginning of their healing process. We are looking for someone who has the personal skills and professional competence to make that a positive experience.

Duties and Responsibilities include the following:

• Welcoming patients promptly as they arrive
• Responsible for patient appointments and cancellations, and reviewing therapist schedules to

effectively fill openings through the use of a medical records system

• Ensure new patients complete appropriate paperwork.
• Collect co-payments from patients, clearly documenting transaction on a written receipt
• Interface with insurance companies to obtain authorization for workers compensation claims,

tracking visits approved. Verify all private insurances and obtain benefits for physical therapy

• Documenting patient visits, faxing initial evaluations, discharge summaries and notes to the

appropriate physician

• Answering phones
• Handling emails, faxes, and direct mail
• Collection of patient payments
• Weekly/daily reports
• Maintain a clean front office and waiting room
• Explanation of Benefits to newly evaluated patients
• Handling the process to help patients get fully signed up for workshops and care
• Data Entry – you need to be proficient with Microsoft Office Products and basic data entry
• Other duties may be assigned

QUALIFICATIONS - Required:

• High School Diploma or equivalent.
• One to two years experience reception or front office experience.
• Excellent customer service and communication skills, ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision, as a member of a team, efficient time management skills, computer programs including (Word, Excel, etc.).
• Ability to prioritize tasks

Benefits offered:

• Paid time off

Send a cover letter addressed to Ms. Lauren Huggins (priorityptlbh@gmail .com) as well as your resume. In the email subject line put the following subject "Admin@PPT”. Also, give us 3 reasons why you would be the perfect fit for this position!

Lauren Bunten Huggins PT, DPT

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person
• Private practice

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person