About the role. The Senior Claim Analyst is a key member of the Claims team reporting to the Casualty Manager and sitting out of our Scottsdale, AZ PURE office on a hybrid schedule, although we are open to remote candidates as well. The primary goal of this position is to deliver flawless service to our members and independent agency partners. This person will handle first and third-party claims in a quality manner and meet our high standards of accuracy, efficiency, quality customer service, and regulatory compliance. What you’ll do. Claims handling: Make appropriate coverage determinations, reserve and resolve claims within prescribed authority levels, handle status updates with agents and members, all with a focus on timeliness. Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage rental car agencies), defense and plaintiff attorneys. Process transactions in claim and policy administration system, input claim data for reporting. Vendor Management: Manage vendor resources, activities, budgets, and expenses. Collaboration: Review reporting results with underwriting and senior management. Contribute as subject matter expert facilitating internal training of colleagues on topics of special interest or need in consultation with manager and Claims Department Leadership. Support both internal and external business partners as casualty Subject Matter Expert in dealing with cross functional teams (UW, Sales, RM) and agency partners regarding technical/functional business requirements and business development. What we’re looking for. Technical Experience: 8 years’ of direct Property and Casualty Insurance experience. 5 years’ experience in handling both Auto & General Liability litigated files, complex first and third party bodily injury and complex coverage claims. Proven ability to handle complex first and third party Auto and GL bodily injury and coverage claims including, but not limited to, exposures of $250K plus. Experience handling litigated files as well as files that involve arbitration and mediation, including in person attendance at legal proceedings as required. Experience within the high net worth industry a plus. Working knowledge of excel, word, and email applications. Education/Continuous Education requirements: A Bachelor’s degree is preferred. Demonstrated commitment to continuous learning and professional development including completion of one or more advanced educational or industry designations such as JD, MBA, CPCU, AIC, or CCLA. Competencies: Excellent interpersonal, listening, written, and oral communication skills. Highly detailed and organized, capable of prioritizing multiple tasks and assuring consistently high levels of accuracy. Demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility. Agile learner who can quickly absorb information and apply it to current business situations. The base salary for this role can range from $95k-$115k, based on a full-time work schedule. An individual’s ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience. #LI-Hybrid PURE Insurance is a property and casualty insurance company—think homes, cars, fine art and collections—designed exclusively for financially successful individuals and families. We're dedicated to delivering an exceptional experience to our members by alleviating stress, solving challenges and removing conflict, wherever possible, from the insurance process. We are deeply committed to fostering a work environment where everyone has an equal chance to learn, develop and succeed, and where all feel welcome, safe, and supported to do their best work and bring their whole self to PURE. Our team is comprised of empathetic, passionate and curious individuals who are #PUREproud of the work we do and milestones we achieve together. We’re constantly looking for bright individuals with ambitions as high as our own to join our community and contribute to our journey. Joining PURE means creating your own journey, too. We encourage our team members to pursue their personal passions and provide them resources and support to see them come to fruition. Learn more about our culture on The Muse or LinkedIn. Interested in PURE but don’t see a role that fits? Introduce yourself and we’ll get in touch if an opportunity opens up that seems like a good match.