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PrideStaff
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Service Manager
$98k-125k (estimate)
Full Time 8 Months Ago
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PRO-ACCESS SOLUTIONS INC is Hiring a Service Manager Near Stockton, CA

We are seeking a Service Manager to join our team! Individual will be responsible for overseeing and managing all service requests from customers.
Responsibilities:
  • Accept, dispatch, and monitor incoming service calls .
  • Track calls and update customers on call progress frequently
  • Provide accurate estimates for customer approval
  • Provide accurate invoices upon call completion and close out calls
  • Establish and build relationships with customers
  • Seek out new qualified vendors and subcontractors
  • Establish and build relationships with vendors and subcontractors
  • Manage field operations with service techs
  • Parts orders and tech inventory tracking
  • Schedule follow up calls for work satisfaction with customers
  • Generate weekly reports for service performance (new calls, completed calls, revenue generated, costs, etc.)
Qualifications:
  • Previous experience in service, dispatch, sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Strong communication skills
  • Deadline and detail-oriented
  • Familiarity with Quickbooks
  • Great Multitasker

Job Summary

JOB TYPE

Full Time

SALARY

$98k-125k (estimate)

POST DATE

11/24/2023

EXPIRATION DATE

07/05/2024

WEBSITE

pro-accessinc.com

SIZE

<25

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The job skills required for Service Manager include Customer Service, Scheduling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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