We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service.

We have an experienced staff that provides ample opportunities for mentorship.

Schedule:

• M-F
• 40 hours/week

Benefits:

• Health insurance
• Paid time off
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Employee assistance program
• Health savings account
• Other

Job Duties:

• Greet patients promptly and in a helpful manner
• Answer incoming phone calls
• Schedule patient appointments
• Obtain accurate patient health insurance, demographics and referral information
• Collect necessary co-pays and patient financial responsibilities at time of visit
• Reconcile payment reports
• Perform general administrative tasks including faxing, e-filing, and managing patient records
• Obtain authorizations (training available)
• Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces

Job Requirements:

• 6 months medical office administration experience preferred
• Strong customer service and communication skills
• Basic computer and software skills
• Ability to multi-task well under pressure
• Extremely detail-oriented and thorough
• Team player with a positive attitude
• Passionate about physical therapy

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Commuter assistance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Medical Specialty:

• Occupational Medicine
• Orthopedics
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• Monday to Friday

Application Question(s):

• Where are you located? Main cross streets?
• This position pays between $17-20/hr based on experience and skill set. Does this work for you?
• If you would like to be considered for this position, please complete this online screener at your earliest convenience:

https://screener.upwage.com/PRN-PSR-CRC

This is the first step in the interview process.

Experience:

• Customer service: 3 years (Required)
• Insurance verification: 1 year (Preferred)
• Medical Receptionist: 1 year (Preferred)

Work Location: In person