The Ultrasound Parts Testing Engineer plays a crucial role in ensuring the full functionality of inventoried Ultrasound parts. In addition, the Parts Testing Engineer will perform ultrasound part testing validation and troubleshooting. They will properly diagnose all system and part issues and help identify areas of repair where needed. The Parts Testing Engineer will possess a detailed system knowledge of ultrasound functionality, and the ability to correctly validate part functionality across multiple Ultrasound models and manufacturers. The Parts Testing Engineer will also assist, provide technical phone support, parts identification, and other duties as assigned by the supervisor.

Job Duties :

• Physically validates part functionality using designated QA test systems and other QMS approved testing devices
• 100% ESD Compliance when handling and testing parts
• Assists in part technical support and part identification for internal and external customers using parts manuals, online resources, and historical information
• Ensures all tested parts are properly logged in the work order system through product tests
• Responsible for QA test bed management, ensuring all active test beds meet our QMS specifications (PM's, equipment numbers, etc.)
• Follows step down decisions via test results in system, properly locating (or scrapping) part assets post testing
• Validates new part product creations in ERP system
• Assists in other operational duties as directed by manager

Minimum Qualification :

• Associates Degree or a combination of education and relative experience
• 2-3 years in an ultrasound field service, ultrasound repair, or service support environment.
• 3rdparty medical device testing/repair experience a plus
• Proven ability to troubleshoot/diagnose electrical and mechanical failures.
• Proven ability to read and understand schematics and OEM manuals.
• Must be able to lift to 50 lbs.
• Solid verbal and written communications skills
• Basic computer skills
• Experience with Salesforce a plus
• Experience with customer technical support a plus
• Experience in ISO certification(s) and document writing a plus.

Knowledge, Skills & Abilities:

• Desire to learn.
• Creative problem solving.
• Sense of urgency.
• Attention to detail.
• Logical thinking.
• Resourcefulness.
• Team player.
• Cross-functional participation.
• Solid Communication, both verbal and written.