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4 Call center representative Jobs in Gainesville, GA

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ProCare RX
Gainesville, GA | Full Time
$36k-46k (estimate)
4 Days Ago
ProCare RX
Gainesville, GA | Full Time
$58k-71k (estimate)
1 Week Ago
EHIM|ProCare Rx
Gainesville, GA | Full Time
$38k-48k (estimate)
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AECOM
Gainesville, GA | Full Time
$46k-57k (estimate)
5 Months Ago
Call center representative
ProCare RX Gainesville, GA
$58k-71k (estimate)
Full Time | Insurance 1 Week Ago
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ProCare RX is Hiring a Call center representative Near Gainesville, GA

SHIFT : 1PM - 10PM, SATURDAY OR SUNDAY REQUIRED.

SALARY : $15 / Hourly

ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following :

  • Promptly and courteously answer incoming telephone calls
  • Assess, prioritize and resolve client issues using good listening and comprehension skills
  • Escalate issues to management as appropriate
  • Document and retain all pertinent information

QUALIFICATIONS AND REQUIREMENTS

  • 1 year pharmacy technician experience or PBM experience preferred
  • Excellent telephone etiquette and verbal / written communication skills
  • High level of professionalism in judgment
  • Proficient in Microsoft Office applications preferred
  • Highly organized and motivated
  • Excellent time management skills
  • Ability to work independently and on a team
  • Attention to detail
  • Ability to exercise logical critical thinking in problem solving

EDUCATION

High School Diploma or equivalent required. Pharmacy Technician Certification is a plus.

PHYSICAL DEMANDS

Requires sitting, standing, and occasional light lifting.

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails.

For inquiries, please contact our official recruitment team at (678) 248-4755 or email us at HR@procarerx.com.

ProCare Rx is an Equal Opportunity Employer.

Last updated : 2024-09-03

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$58k-71k (estimate)

POST DATE

09/08/2024

EXPIRATION DATE

12/04/2024

WEBSITE

procarerx.com

HEADQUARTERS

GAINESVILLE, GA

SIZE

100 - 200

FOUNDED

1987

CEO

DAWN MASON

REVENUE

<$5M

INDUSTRY

Insurance

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The job skills required for Call center representative include Problem Solving, Microsoft Office, Commitment, Listening, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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