Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.Procom’s areas of staffing expertise include:• Application Development• Project Management• Quality Assurance• Business/Systems Analysis• Datawarehouse & Business Intelligence• Infrastructure & Network Services• Risk Management & Compliance• Business Continuity & Disaster Recovery• Security & PrivacySpecialties• Contract Staffing (Staff Augmentation)• Permanent Placement (Staff Augmentation)• ICAP (Contractor Payroll)• Flextrack (Vendor Management System)

Job Description

Short-term assignment. Positions start by November 16 and will end December 31. No extensions are planned. This is strictly for overflow support during this time period.

Duties:

• To diagnose and remediate hardware issues on deployed infrastructure 
• To deploy systems across a variety of hardware and operating systems 
• To assist in gathering and producing telemetry data (monitoring, reporting, alerting) 
• To deploy/maintain system level patches and AV 
• Develop and maintain system documentation for Iab/data center configuration and customization. 
• Develop and maintain system documentation for server/software configuration and customization. 

Days and Hours – will be compressed schedule Friday, Saturday and every other Monday, 12 hours a day/night. Need to be flexible to either day hours or night hours. If a holiday falls on a work day, they will be working. No exceptions 

Will be working on documentation as well as on-call for helpdesk support. 

Qualifications

• 1-5 years hands on experience 
• Self starter and highly motivated 
• Ability to work weekends, flexible hours, and travel if needed 
• Ability to participate in an on call rotation 
• Background in supporting troubleshooting efforts on various degrees of hardware (servers/desktops/laptops) 
• Windows/Linux/Mac SysAdmin skill set (RDP, SSH, read logs, etc.) 
• VMware vSphere (VCP) certification 
• Microsoft MCP certification on various Operation Systems 
• Knowledge/use of SAN and storage technologies, NetApp preferred. 
• Awareness of ITIL, AGILE, and/or DevOps best practices 
• Basic knowledge of LAN/WAN (Switches, VLANs, Routers, VPNs, Firewalls, MPLS and Security) to assist Network team in troubleshooting and escalations. 

Additional Information