Overview

The Engineer III is an entry level position requiring a willingness to learn and develop. Job duties include mobilizing materials and carts to the work area, performing any prep work and clean up upon completion of preventative maintenance servicing to a room/area. Repair work to be gradually trained on includes: wallpaper, paint, hardware, general mechanics (door sliders, air conditioning, plumbing, etc.), grouting, lighting fixtures, furniture tightening and the lie. This position performs all work in a first class workmanlike manner prior to receiving additional training and does so at a pace aligned with Department workload and priorities. This position also performs work space clean up subsequent to the preventive maintenance, returning the room/area back to housekeeping in reasonably clean "Housekeeper Ready" and orderly condition. Additionally, the Engineer I responsibilities may include grounds maintenance and upkeep.

Responsibilities

Level One

Responsibilities of Gold Key|PHR hourly Associates:

Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”

Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

Use your tools. Use the approved tools and checklists to complete assigned tasks.

Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

Other duties as assigned.

Associate Responsibilities specific for this role and Department:

Receives daily assignments from Chief Engineer or Engineering Supervisor.

Complete work order request forms in a safe and efficient manner.

Makes all necessary room and public area repairs

Provide general "handyman" skills

Abide OSHA safety guidelines while working to include wearing appropriate Personal Protective Equipment (PPE).

Complete basic plumbing tasks such as replacing fixtures and wax rings.

Complete basic electrical tasks such as ability to read a meter, replace switch or outlet.

Complete basic painting tasks such as minor touch ups/repair and paint interior doors.

Complete prompt response guest calls and make necessary repairs in a courteous, efficient and safe manner as directed.

Must keep tools organized and in good condition.

Work with Engineer II to understand schedule and tasks for prepping rooms/areas for Preventative Maintenance work.

Assist Engineer II with PM tasks as directed.

Perform work space clean up subsequent to the preventative maintenance work and return the room/area back to housekeeping in reasonable "ready for cleaning" condition.

Assist Engineer II with visual inspection and assessment of room/area work needed.

Maintain and service lawn mowing and trimming equipment.

Maintain the terraced lawn and other areas of the property as directed.

Irrigate lawn and flower beds on the property.

Remove debris from designated public areas including emptying garbage containers, ash urns and tray

Ensure all surrounding flower beds and sidewalks are kept free of debris and mulch is kept in flower beds

Qualifications

TypeQualificationExperience6 months prior experience in building maintenance or related industry preferredExperienceAny combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High School diploma requiredExperienceCustomer Service experience preferredSkillAble to multi-task, organized, within specific time framesSkillDemonstrated positive attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.SkillAble to read, write and speak basic EnglishSkillAble to understand and apply basic mathematical skills