Overview

The Pool Concierge is responsible for maintaining the resort's pool area ensuring a fully functional, clean & guest safe & friendly environment at all times. Removes used towels & replenishes with fresh. Keeps the pool area litter free & arranges all furniture as instructed when it is out of place. Pool concierge also hands out amenities, makes reservations for the chaise lounges, handles guests dinner reservations and assists with the general upkeep of the pool area.

Responsibilities

Level One

Qualifications

Type

Qualification

Experience

Must be at least 17 years old.

Education

High School Diploma or equivalent

Experience

Previous customer service skills preferred

Skill

Must speak fluent English.

Skill

Strong communication skills to interact with people

Skill

MUST BE HOSPITABLE

Skill

Must possess good listening and problem solving skills

Skill

Must be able to prioritize and multitask in a fast paced environment

Skill

Must be able to complete all position specific tests according to department standards

Skill

Must be able to remain calm and professional in a stressful situation.