13 Customer Service Manager Jobs in La Palma, CA
Professional Search Group - Orange County is Hiring a Customer Service Manager Near La Palma, CA
Job Description
Professional Search Group OC is looking for a versatile Marketing Generalist experienced in technical content writing, videography, photography, SEO, analytics, and event support. The ideal candidate will create engaging marketing materials and support seminars, conferences, booths, and other marketing activities. Experience with website design and CMS is a plus.
Professional Search Group OC is partnering with a long history of delivering industry-leading sensors, photodiodes, detectors, and LEDs
Marketing Generalist Key Responsibilities:
- Write technical content for blogs, whitepapers, case studies, and social media.
- Develop scripts and oversee video production.
- Capture high-quality photos and videos for marketing.
- Conduct keyword research and optimize website content.
- Implement on-page SEO strategies.
- Monitor SEO performance using tools like Google Analytics.
- Analyze website traffic and user behavior.
- Generate performance reports for marketing campaigns.
- Identify improvement areas based on data insights.
- Maintain and update the company website.
- Use CMS platforms to publish content and enhance site design.
- Ensure website functionality and responsiveness.
- Assist in planning and coordinating seminars, conferences, and trade shows.
- Design and produce marketing materials for events.
- Coordinate with teams and vendors for successful event execution.
- Support marketing campaigns, promotions, and product launches.
- Create content for social media and engage with followers.
- Conduct market research and competitor analysis.
- Collaborate with teams to align marketing with business goals.
Marketing Generalist Requirements:
- Bachelor's degree in Marketing, Communications, or related field; advanced degree preferred.
- Proven experience in marketing roles with a focus on content creation, videography, photography, SEO, analytics, and event support.
- Strong writing and storytelling skills for technical content.
- Proficiency in videography and photography.
- Understanding of SEO best practices and tools.
- Experience with website design and CMS platforms is a plus.
- Excellent analytical skills and attention to detail.
- Creative mindset and project management skills.
Apply with Professional Search Group OC today for this exciting opportunity!
Eyleen Sanchez
eyleen.sanchez@us-psg.com
562-378-0038
Job Summary
Full Time
$116k-150k (estimate)
06/23/2024
07/10/2024
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
