Progilisys Solutions is leading the search for Help Desk Support for an American fitness company based in Irvine, CA. Help Desk Support will be responsible for handling first-level support of service requests or incidents in a professional and timely manner. This relates to all technology, including workstations, servers, printers, networks, phones, applications, and vendor-specific hardware and software for over 700 locations. This is a direct hire position that will require working onsite five days a week in Irving, TX. To be immediately and seriously considered for this exceptional career opportunity, you must have the following: High School Diploma GED required – BS\BA in Computer Science or technical training equivalent or an equivalent in education preferred 2 yrs. IT Helpdesk support experience 1 yrs. experience with hardware issues including PC’s, laptops, printers, and mobile devices 1 yrs. experience setting up and installing O365, Windows 10, 7, or XP and Microsoft Office applications 1yrs VPN experience Experience with IT Support relating to technical issues involving all business applications and operating systems. (e.g. PCs, laptops, servers, WIN/MacOS, and routing/switching) within negotiated Service Level Agreements (SLAs) or Service Level Objectives (SLOs). Experience with SolarWinds is a plus Please apply for immediate consideration!