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The Patient Care Advocate reports into the Manager of Member Services. The ideal candidate is a proactive person, with excellent communication skills and a positive, can-do attitude. The candidate will be responsible for using their excellent customer relations and patient care experience to handle conversations with members. The Patient Care Advocate role consists of onboarding new members to the Progyny benefit and interacting with existing members to assist them with ideal use of the Progyny benefit based on their specific journey. This is a highly administrative position that involves strong attention to detail, prioritization, and organization. This role is a call center position and the Patient Care Advocate will interact with a high-volume of members telephonically and through e-mail.
What You Will Do...
About You...
About Progyny:
Progyny is a transformative fertility, family building and women’s health benefits solution, trusted by the nation’s leading employers, health plans and benefits purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.
Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.
Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.
Headquartered in New York City, Progyny has been recognized for its leadership and growth.
Come join a company that has been recognized by CNBC Disruptor 50, Modern Healthcare’s Best Places to Work in Healthcare, Forbes’ Best Employers, Financial Times, INC. 5000, Inc Power Partners and Crain’s Fast 50 for NYC.
Our perks:
In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $20.00/hour - $35.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.
Full Time
Ambulatory Healthcare Services
$48k-64k (estimate)
03/20/2023
08/06/2024
progyny.com
NEW YORK, NY
200 - 500
2008
Public
DAVID SCHLANGER
$200M - $500M
Ambulatory Healthcare Services
Progyny is a healthcare company that provides fertility services to self-insured employers.
The job skills required for Patient Care Advocate include Customer Service, Patient Care, Appointment Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Advocate positions, which can be used as a reference in future career path planning. As a Patient Care Advocate, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Advocate. You can explore the career advancement for a Patient Care Advocate below and select your interested title to get hiring information.