Job Title: Technology Adoption and Training Specialist Analyst III

A. JOB RESPONSIBILITIES:

Responsible for supporting TEC Training initiatives in preparing and conducting technical training programs. Under the direction of the Technology Solutions Manager, the candidate will be responsible for:

• Versatile Training Development: Design and deliver training programs that cover foundational technology skills and advanced digital tools, ensuring all employees have the necessary knowledge to excel.
• Engaging Instructional Delivery: Conduct interactive and inclusive training sessions tailored to diverse learning needs, from beginners to advanced technology users.
• Continuous Curriculum Refresh: Stay informed on the latest technology trends and updates, particularly within Microsoft technologies, to continuously integrate new tools and features into training programs.
• Needs Assessment and Customization: Work closely with TEC Training team to identify varying training needs, develop relevant content, and promote training programs.
• Impact Evaluation: Assess the effectiveness of training programs through feedback and performance metrics, adjusting content and teaching methods to maximize learning outcomes.

B. EXPERIENCE/QUALIFICATIONS:

Candidates must present the following qualifications to be considered eligible for this position:

• Technology Proficiency: Strong command of basic computer operations, Microsoft Office Suite, and advanced digital transformation tools like PowerApps, MS Copilot, and PowerBI.
• Educational Background: Bachelor's degree in a relevant field required, complemented by a minimum of 8 years' experience in facilitating technology adoption and teaching diverse skill levels.
• Excellent Communication: Ability to convey complex technology concepts in accessible terms to a broad audience, fostering an environment of learning and growth.
• Instructional Design Expertise: Experience in creating comprehensive training materials that cater to both foundational skills and advanced technology adoption.
• Adaptability and Lifelong Learning: Commitment to personal growth and staying ahead of technology trends, with the ability to adapt training approaches to meet evolving needs.
• Organizational and Time Management Skills: Ability to manage multiple tasks, projects, and deadlines effectively.

C. HIGHLY DESIRABLE:

Ideal candidates will present the following profile and possess the following attributes:

• Strong command of basic computer operations, Microsoft Office Suite, and advanced digital transformation tools like PowerApps, MS Copilot, and PowerBI.
• Great presenter/teacher/communicator
• Commitment to personal growth and staying ahead of technology trends, with the ability to adapt training approaches to meet evolving needs.

1. Work Hours

The normal workday for the Technology Adoption and Training Specialist will be 9 AM to 6:00 PM or 8 AM to 5 PM, Monday through Friday except for observed holidays. The Contractor shall work an 8-hour workday, with a mandatory 1-hour Lunch Break. Total billable hours per week shall not exceed 40hours. All overtime must be pre-approved by the designated Project Manager before any work is performed.