Overview

Senior Account Manager 

Prolifics helps organizations around the world leverage digital technology solutions to innovate and compete, while optimizing costs and operational agility. For more than 40 years, our industry-specific insights, certified digital technology accelerators, deep technical expertise, and global delivery model have transformed organizations around the world by solving complex IT challenges. Over 100 Fortune 1000 companies across a range of industries, including financial services, healthcare, and retail, have trusted our knowledge, consultants, and expertise to implement their IT visions.

About the Role: 

The Senior Account Manager at Prolifics will be responsible for cultivating and maintaining robust client relationships to drive business growth and customer satisfaction. This role requires the balance of client engagement and revenue performance to deliver exceptional results. 

Driving Revenue: 

• Identify and pursue new business opportunities to expand services to current clients 

• Research target accounts and develop prospecting campaigns 

• Develop and implement account strategies to drive revenue growth 

• Collaborate with internal teams, including Marketing, Pre-sales, Finance, and Legal, to capture qualified opportunities and move them to closure 

• Manage all Prolifics opportunities in your portfolio, while maintaining accurate forecasting and communication with management. 

• Sell across the entire Prolifics solution portfolio (Cloud, Data and AI, DevOps, Digital Transformation and Quality Assurance) 

• Build a value proposition through effective probing and understanding of the customers’ business model. 

Relationship Management: 

• Build and enhance relationships with customers, key suppliers, and partners 

• Be the primary point of contact for clients, ensuring needs are met, fostering long-term partnerships 

• Use a data-driven approach to measure client satisfaction and implement improvements to enhance the client experience 

• Leverage Prolifics' tools and resources to streamline customer relationship management and maintain confidentiality 

Qualifications: 

• Bachelor’s degree in Business Administration, Finance, or a related field

• 10 years of experience in an Account Management capacity with a proven track record of growing accounts 

• 5 years of experience working for a global IT consulting firm providing project-based services with both on-shore and off-shore delivery capabilities 

• Strong sales acumen with significant experience in consultative selling 

• In-depth understanding of the sales process and sales cycle for technical solutions; experienced in the drafting of an SOW 

• Experience managing across teams to address technical, business, and staffing requirements of consulting engagements 

• Ability to manage multiple priorities and work effectively in both team and independent environments 

Compensation and Benefits: Prolifics values our colleagues, which is why we offer a comprehensive suite of benefits to those who join our team. We provide a range of benefits to maintain good health, wellness and financial security. It’s the smartest investment we make. For more information on our benefits please visit www.careers.prolifics.com 

Prolifics provides a reasonable range of compensation, but exact compensation may vary based on skills, experience, and location. 

Base salary 100,000 – 150,000 USD per annum uncapped commission structure 

Work Environment:

The Senior Account Manager will be based primarily in a remote/home office. Additionally, the position requires travel up to 50% for client facing meetings and conferences, or occasionally attending strategic internal events.

Prolifics prides itself on fostering a collaborative and inclusive culture where employees can thrive both professionally and personally. 

This job description aims to provide an overview of the responsibilities and qualifications for the Senior Account Manager position at Prolifics. Adjustments may be made to the role based on the company's needs and the candidate's qualifications.