Position Summary:

The Appliance Service Technician will be a full-time team player who is technically oriented and able to ensure fast, flexible, and expert service to diagnose and repair customer/product issues while maintaining the reputation of the company and its brands. 

Essential Functions:

• Provide in-home diagnosis and repair of various home appliances.
• Maintaining high-quality customer service and care.
• Advise customers on the proper operation of their products to extend the life of the appliances.
• Provide cost estimates for repairs and collect payment and/or payment information from customers for work performed. 
• Utilize laptops/tablets to complete daily service tickets and other reports as required. 
• Meet key performance indicators and/or productivity goals.
• Maintain company provided vehicle and uniforms.
• Various other duties as assigned.

Requirements

• 3 years of Appliance Repair experience.
• Certifications in Refrigeration and Sealed Systems preferred. 
• Working mechanical knowledge, including the use of a computer, tools, and test equipment.
• Ability to effectively communicate both verbally and in writing.
• Must possess and maintain a valid driver's license and clean driving record. 
• Clean background check and drug test.
• Must be at least 18 years of age.
• Ability to lift/move products weighing 50 lbs.

Physical Demands: The employee will be required to stand, walk, sit, reach overhead, climb or balance, stoop, kneel, crouch or crawl. The employee must also be able to lift and/or move a minimum of 50lbs.

Position Details:

• Job Type: Full-Time
• Schedule: M-F, rotating Saturdays

Additional Benefits: 

• Comprehensive health insurance (medical, dental, vision)
• Career Development and growth opportunities
• Performance Bonuses
• 401k enrollment with employer match
• Paid Time Off (vacation, sick and safe leave, and some holidays)