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Patient Care Supervisor - System Resource Pool - Full Time - Nights
ProMedica Toledo, OH
$98k-126k (estimate)
Full Time | Ambulatory Healthcare Services 3 Weeks Ago
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ProMedica is Hiring a Patient Care Supervisor - System Resource Pool - Full Time - Nights Near Toledo, OH

Position SummaryCoordinates high quality patient care on assigned unit(s)/service. Provides staff support through facilitation, coaching, and role-modeling leadership behaviors, which enhance quality patient care, safety for staff/patients, excellent customer service, and fosters employee development.
Accountabilities*All duties listed below are essential unless noted otherwise*
  • Coordinates all patient care activities, fostering departmental standards of care and positive patient outcomes.
  • Manages shift operations related to patient flow, staff assignments, bed control, and rounding with care team members to facilitate meeting patient care needs.
  • Facilitates and leads Daily Transition Rounds (DTRs).
  • Serves as the primary lead ensuring effective flow and communication with the care team to include but not limited Care Navigation, Providers, RNs, Charge Nurses, PT/OT, etc.
  • Leads the team in meeting service needs of patients and their families to provide positive patient experience.
  • Serves as the clinical expert for technical and professional standards of care to ensure high quality of care.
  • Provides preceptorship, coaching, and/or identifies learning needs with action plans for employees to foster a positive team environment and competent professionals.
  • Assists Clinical Managers in performance reviews including coaching, monitoring, and disciplinary action.
  • Maintains current knowledge of regulatory compliance and teaches the employees to achieve compliance as a measure of high-quality patient care, including continuous process improvement methodologies.
  • Facilitates daily review of quality initiatives to ensure compliance and standardization.
  • Demonstrates appropriate communication skills with maintained open communication, fosters positive teamwork, and ensures patient confidentiality.
  • Assists the Clinical Manager with development and review of departmental policies and procedures; goals and objectives, departmental metrics, standards of care, environmental and infection control standards, and dedicated protocols to promote quality of care delivery.
  • Responsible for shift productivity metrics and expenses in collaboration with the Clinical Manager.
  • Assists Clinical Manager with new employee orientation in coordination with Workforce Development.
  • Facilitates and coordinates departmental educational needs in coordination with Workforce Development and Clinical Manager.
  • Accepts responsibility for own practice and professional development and continuing education.
  • Provides direct care as needed.
  • Performs all other duties as assigned.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$98k-126k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/30/2024

WEBSITE

promedica.org

HEADQUARTERS

DUNDEE, MI

SIZE

>50,000

FOUNDED

1986

CEO

SILVANA SANTILLO

REVENUE

$5B - $10B

INDUSTRY

Ambulatory Healthcare Services

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About ProMedica

ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and 335+ assisted living facilities, skilled nursing centers, memory care communities, outpatient rehabilitati...on clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. More
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