About Prometheus Group

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.

Job Summary

We seek a highly organized and detail-oriented Services Coordinator to join our Service Operations team! The ideal candidate will manage the deadlines of service deliveries with professional services product owners within the organization and ensure an accurate projection and execution of services.

Responsibilities:

• Schedule and coordinate service deliveries with internal teams (primary resource: OpenAir)
• Monitor project progress against SOWs and contracts, identifying and addressing issues.
• Collaborate with cross-functional teams to identify dependencies, resolve blockers, and enable effective communication.
• Facilitate daily stand-up meetings with product owners and stakeholders to prioritize backlog items based on business value, risk, and technical feasibility.
• Use data analysis and visualization tools to identify backlog bottlenecks and make data-driven decisions to optimize team performance.
• Build relationships with internal stakeholders to drive a cohesive and confident service for the company.

Requirements

• Bachelor's degree in Business Administration or a STEM major is preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to work well in a fast-paced environment and handle stressful situations with a positive attitude

Benefits Overview

We offer an attractive benefits program to meet the diverse needs of our teammates:

• Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
• HSA & FSA plan options
• Retirement Savings with Generous Company Match & Immediate Vesting
• Gym membership to O2 Fitness
• Casual dress attire
• Half-Day Fridays
• Generous Paid Time Off
• Company Outings, Trips & Activities

Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.